Mags Concrete Works

I do not post negative reviews but I feel that it’s important to share my story regarding working with Magnus. It is true that he seems very kind, it is true that his concrete is nice but it is also true that he is impossible to contact and does not keep his word. He installed concrete countertops and a custom made farmhouse sink in our home. I was not there for the installation but when I saw the finished product, I noticed that the sink was too small and not installed according to the architectural drawings he was given. Unfortunately, I paid him before I saw his error. He promised that he would rectify the problem and make a larger sink that would fit properly in the space and move it forward like he was originally supposed to do. Nine months and six calls later I still have yet to see this corrected. He tells me that he’s taking care of it, then disappears and doesn’t return my messages. I’ve worked with a lot of trades people and have never received such frustrating and upsetting customer service. Unfortunately Mags does not stand by his work or his word and is impossible to reach. I would advise using someone more responsible for your concrete needs.