Magic Monkey Inc.

Gutters & Eavestroughs
Oshawa ON
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96%

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Reviews for Magic Monkey Inc.

Average customer rating:
9.6 10 (126 reviews)

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admin in Toronto
admin in Toronto
1 review Toronto, ON
9/10

Gutter / Eavestrough Cleaning

We had scheduled another company to clean our gutters this fall but the day came and they called to say they would not make it because their truck broke down. They rescheduled us and... no showed. We called & emailed but no reply so suddenly, well past when we should book the service and when it was becoming sketchy as to whether or not we would beat the cold we were looking for a new service provider.
We found Patrick & his team at Magic Monkey on Home Stars and they gave us a reasonable quote and ... best of all .. hustled right out that afternoon to clean our gutters for us.
Thank you Magic Monkey for a great job and a great save!

Approximate cost of services:
$180.00
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Company Response

We do our best to respond and arrive to service requests as soon as possible.
Thank you for you choosing us as your eavestrough service provider.

Private User
Private User
Private User reviews Toronto, ON
10/10

Eavestrough Cleaning

Friendly and excellent quality service for a reasonable price! Patrick came out on a Saturday afternoon as he was worried the leaves in the eavestroughs would freeze in the upcoming week. I would highly recommend this company.

Approximate cost of services:
$100.00
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Company Response

We treat every home as if it was our own... Thank you for choosing us!

Rob in The Bluffs from Toronto
Rob in The Bluffs from Toronto
3 reviews Toronto, ON
10/10

Eavestrough repair

I am completely satisfied with Patrick's repair on my eavestrough. He returned my initial call promptly, arrived to provide a quote within a few days, set up a work date, updated with phone calls and arrived on time. The work was impeccable and the worksite cleaner than when he started. Keep up the good work Patrick!

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you. We look forward to servicing you again next season.

BGJ from Toronto
BGJ from Toronto
1 review Toronto, ON
10/10

window cleaning

My Husband and I are older seniors. Our home in the Beach is well maintained and we have always been able to do our own work. Gradually we are finding it difficult to do some jobs. No matter how many times we clean and double-clean our windows, inevitably, when the sun shines on them at a certain angle, we have streaks. Last week we hired Magic Monkey (who we have seen working at many of our neighbors), to clean the interior and exterior windows.
We were thrilled with the results.. All the windows of our almost 90 year home, glistened like they've never done before! Patrick Jarvis has high standards and fair prices.
We strongly recommend him.

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for the kind words, we appreciate your business and look forward to servicing you again!

Dana in the Beaches
Dana in the Beaches
12 reviews Toronto, ON
10/10

Interior/Exterior Window Cleaning

My three-story semi is located on a ravine slope and ladder placement is a real challenge, especially for top floor access. Patrick and his crew got right up there and had the exterior job done in no time, in spite of some extra gunk the installers had left on some new windows. They did a fabulous job on the inside too, quickly, thoroughly and respecting my possessions. I chose them because the other two firms gave me quotes based on the Google street view picture of my house, but Patrick actually came, counted and assessed the actual windows. His estimate was dead on and the others I am sure would have been haggling for more based on the large number of windows on the back of my house. I will recommend Magic Monkey to my friends and family and will use them again.

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you, we look forward to servicing you again!

VL from Toronto
VL from Toronto
5 reviews Toronto, ON
10/10

Window cleaning, eavestrough cleaning, eavestrough repair

Service was prompt and top-notch. Patrick cleaned the windows and troughs way better than previous person (who made a few smudges and did nothing to the troughs but still charged us $$). Trustworthy, hardworking, and efficient. Thank you!

Approximate cost of services:
$400.00
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Company Response

Thanks for choosing us. See you next season.

Bill Fairbairn
Bill Fairbairn
6 reviews Toronto, ON
10/10

Fixing eveastrough and installing filter

I live in Ottawa but needed a reliable company in Toronto to do repairs to my evestroughs in my Toronto rental property. Patrick gave the best quote and proved to be a dependable and professional service provider. Immediately after completing the work, he sent me photos to show the work done. I had initially hired Magic Monkey just to do the repairs but decided to get them to do the additional work of installing a filter on the eavestroughs - something that will ensure that I won't have to worry about cleaning leaves again in the fall. I would totally recommend Magic Monkey to anyone who needs work done.

Approximate cost of services:
$750.00
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Company Response

Thanks Bill, have a nice summer -Patrick

Ron Foreman from Toronto
Ron Foreman from Toronto
7 reviews Toronto, ON
10/10

Repair and replace eavetroughing

We needed our gutters repaired and replaced. Magic Monkey was very professional, came on time, did good work and had good follow up, would definitely rehire them and recommend them without hesitation.

Approximate cost of services:
$1,000.00
0 of 1 people found this review helpful.
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Company Response

Thanks for choosing us Ron. See you next season.

ThePCSolution
ThePCSolution
4 reviews York, ON
0/10

Eaves Cleaning

I booked with magic monkey End of July/beginning of Aug for Eaves cleaning with Patrick which is the owner I suspect. Patrick sent out a young kid named Jesse. He climbed the roof on his own and had no harness. I understand that companies are insured, but no one wants to deal with a dead body on their lawn either. In a word Jesse made a mess. Leaves, shingle grit and dirt were on all four sides of my house when he left, including several dirty windows. I called Patrick, which told me he would discuss with Jesse. I also sent him pictures to prove. Patrick sent Jesse back the next day to clean up his mess. I am giving the company a 5 due to how Patrick dealt with the issue. He dealt with it professionally, fast and it got done. I would of given the company that also cleans windows a 8 or 9 if he offered me a discount on the actual Eaves cleaning or for window cleaning since the dirt and mud also made a mess of my windows. I guess next time I will contact on of the higher rated companies.

*EDIT* based on how Patrick replied to my concerns:
First off lets talk about my house and how it was before and after you left it..as this construction that keeps poking it's little head needs to stop. There is only broken concrete on one side of my house left from a base pour...the concrete did not have any leaves in it before you came..it did after you left..as per my picture. The mud and dirt was not there before you came it was after you left. I have had no other construction around my house that would cause dirt/mud and debris at the point that it was found as per my picture. You mention that I am trying to extort services from you..if I was then I would of mention both my windows when we talked..which I didn't and you mentioned that I didn't and also I would of mentioned window cleaning or a discount when we spoke which I didn't and I even have proof from an email that I sent to you that I have no problem paying the full amount as long as you returned to clean up you crappy mess. The mess I mention could be interpreted as superficial as you say..but I posted the photo's for others to decide not you. Furthermore I don't care that Jessie is 26 or if he was 40..i really don't care if you have 10 million in liability no person should walk on anyone's roof without a harness.Period. if I wanted to get home and find a dead body on the driveway I would of called a morgue not a cleaning service. Also since we are one the subject of him being such a professional..lets talk about how he used my neighbors GARBAGE not green bin to place my leaves into. Now I have two issues with this..first if he was profession he would of used my garbage bin not my neighbors which are both located across from each other, second he should of used the green bin not the garbage bin..any "professional" knows where the leaves should be placed. Hence why I sent in a late reply..as you say one month later...it was a few week after you left that my neighbor told me how she had to clean out all my leaves out of her garbage and put them in her green bin. I find this very disrespectful of peoples property..not only my own and how it was left and other's that were not even part of the transaction. How dare you accuse me of trying to extort you...I only made suggestions as to how to better yourself and you company in the future when you screw up...I guess constructive criticism doesn't go far with you or your company. 0 stars for both now buddy... way to handle the situation on homestars all while trying to make yourself look like the hero.

Review has 1 previous version
Approximate cost of services:
$140.00
1 of 1 people found this review helpful.
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Company Response

Michael, I think your review is unreasonable and quite unfair given the fact that we discussed this issue the same day of your service and agreed to return and correct it the very next day. Which we did. We also provided you with pictures of our own showing a spotless clean-up of the areas pictured. *Those pictures can be found in my Picture Gallery by clicking on the "Show more galleries" tab for people who are reading this to see as our proof.

I would like to take the opportunity here to clarify a few discrepancies in your statements...

First off, there was dirt and debris scattered around the perimeter of your house from previous construction activity prior to our initial arrival and eaves cleaning service evidenced by the chunks of cement and dirt from your pictures. There was no mud inside your eaves therefore the mud on the ground was not a result of our eaves cleaning. There was no such dirt or mud left on your windows nor was this mentioned to me the day of your eaves cleaning service on July 29th or July 30th when we returned to clean up the areas pictured. I should also point out the "mess" you were referring to and pictured turned out to be quite minor and superficial. I think most people will be able to tell from your pictures anyways.

Secondly, Jesse who was your service technician is a 26 year old man. He is an experienced professional with a background in roofing, eaves-trough installation and repair. On top of that, our company carries over $2 million dollars in skilled trades liability insurance to protect our selves and our valued clients.

Given the fact that we successfully completed your eaves cleaning service and returned the following day to clean the perimeter of your grounds at no extra cost and emailed you pictures of our clean-up, yet you still feel the need to post negative comments one month later clearly indicates your effort to manipulate the HomeStars review system in a disrespectful attempt to receive discounts and extra services free of charge or merely as leverage to exploit and bully service providers here with the threat of a negative review. This kind of behavior is a form of extortion that no service provider here should tolerate. By coming out of my professional conduct and saying this I only hope other service providers here take note and avoid dealing with people like you in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Magic Monkey Inc.

SERVING EAST TORONTO, SCARBOROUGH AND DURHAM REGION (PICKERING, AJAX, WHITBY, OSHAWA, COURTICE, BOWMANVILLE)

RESIDENTIAL SERVICES:

• EAVESTROUGH REPAIR • REPLACEMENT • INSTALLATION • CLEANING

• MINOR ROOF REPAIR • REPLACEMENT OF SHINGLES, VENTS AND PLUMBING STACKS

• DOWNSPOUT INSTALLATION • DISCONNECTION AND RE-ROUTING

• LEAF GUARD INSTALLATION

• RAIN BARREL INSTALLATION

• EAVESTROUGH CLEANING

• WINDOW CLEANING

CONTACT US NOW TO SCHEDULE YOUR NEXT SERVICE OR FOR A FREE ESTIMATE!

**ASK US ABOUT OUR SPRING DISCOUNT PROMOTION**

CATEGORIES
Gutters & Eavestroughs, Roofing, and Window & Gutter Cleaning
PRODUCTS
SMART SCREEN AND MICRO MESH LEAF GUARD SYSTEMS
SERVICES
PROFESSIONAL RESIDENTIAL SERVICES: MINOR ROOF REPAIR, EAVESTROUGH REPAIR, EAVESTROUGH INSTALLATION, EAVESTROUGH CLEANING, WINDOW CLEANING, AUTHORIZED DEALER AND INSTALLER OF SMART SCREEN AND MICRO-MESH LEAF GUARD SYSTEMS.
BRANDS
K-CAN, BUCKNER, SMART SCREEN
STYLES
MOST CURRENT STYLES AND SIZES OF EAVESTROUGH AND DOWNPIPE, ROOF VENTS AND PLUMBING STACKS.
SPECIALITIES
"QUALITY SERVICE, QUALITY RESULTS"
WEBSITE
https://www.magicmonkey.ca
YEAR ESTABLISHED
2005
PAYMENT METHOD
Interac e-Transfer, Cheque, Major Credit Card
LICENSES
Registered, insured, bonded and licensed by the Province of Ontario
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$200
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
3 Year Service Warranty, Manufacturer Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.