Warning; Do not do business with leons or the brick.
Today, 2 .5 weeks after our new entertainment unit should have been delivered, it finally came. When i unwrapped it i found it completely damaged. I went to leons around the corner from me, where i bought it, and told them i wanted a new one. They told me fine they would set up a new one for a week or two. I advised them that i am off this week i wanted it by friday. They said they could not do that. I then told them i would take the floor unit, if it is not damaged. They said sure, but i would have to wait till atleast tuesday next week as they had to send the unit to brampton, then send it back to my house. I told them they needed to deliver it by friday, they said they could not do it this week. (The distance from the store to my house is 2 minutes). They then told me i could get a truck and bring the damaged one back myself and pick up the floor unit myself. I told them i do not have a truck, and were they going to pay me for my delivery services and truck rental. They said no. I said fine i want my money back. They said sure. But first we will need to be in possession of the old one so we will have to set up a pick up date that will be atleast next week. Sooo now i have to continue to wait at home for them to pick up the furniture, so i can get my money back. This is soooo ridiculous, who pays or my yime and stress.
4 days later they took the furniture and told me i would get a refund that night. I did not recieve it or call about it being refunded so the next day i had to attend and get my refund done, but because it was done on saturday it would not be processed until tuesday the next week. Then an hour later the general manager called to offer me the floor unit they had for 100 dollars off and he would have it deliered by the next saturday. The thing is, i bought it origionally for 599 plus tax and now it sells for 688 plus tax so he really wouldnt be losing anything. When i went through the problems that i had all he said was sorry but thats all he could do. I had my father in law go later and inspect the floor unit which is also damaged. DO NOT SHOP THERE!
- Approximate cost of services:
- $700.00