Be on the greener side of the fence!
I have a big backyard and a very neglected one... until last year, when I hire LawnSavers. For a while, I thought that maybe it wasn't worth it because I could still see more weeds that I wish, but by the end of the season and specially now you can see the difference. Wow! My grass is much better. It looks healthy now! I might say I have the greenest lawn of the street and that is from having the worst lawn in the area a year ago. I'm not rating it 10 because I feel uneasy with their pricing... they give you "promotions", but when you do the math you end up paying practically the same, with only a few dollars or cents difference. To me, this is misleading the consumer and I don't appreciate that. I'd rather them be clear with their pricing and cut all "bs" promotions. Their service is worth their price, so they should own it. That said, their customer service is pretty reliable and responsive.
- Approximate cost of services:
- $750.00
- Company Response
Hi Camila,
I apologize that your experience wasn't 100% positive with us. I looked into the issue you cited. Here's what happened:
We used a new software application in the off-season to "email" an early pre-payment discount offer to our valued customers. We wanted to add convenience and reduce paper usage to be more green! Unfortunately, there were some glitches and it didn't go as well as we wanted. The calculation it used displayed incorrect pricing for some customers. We did correct it as soon as we found out, and honoured last years pricing for anyone affected. We are always transparent in our pricing and haven't raised our prices for the last 3 years.
We do indeed have new promotions for existing clients to save if they prepay for the whole year in advance, and also for new customers as an incentive to switch to our service.
If for anyone reason you feel we could be more clear or improve our service, please let me know- we aim to constantly improve every day, so that you have the best experience in the business! Sincerely, Kyle Tobin (Chief Lawn Expert)