Read reviews online. Family business for so many years because any ethical employees have likely left. Their business model is the opposite of other movers: "Overpromise and underdeliver." An owner came out to provide his "estimate" for our small local move from a 2-bedroom condo. He saw everything in this simple, elevator-assisted move. His estimate was higher than the others but we were impressed by his professionalism. Then it turned awful. At the end, I'm on the phone pleading with a nasty staff member who tried to bully me into the $1000 extra cost. When I escalated the issue, I have not been spoken to like that as a 55-year old professional in my adult life. I paid their extortion to get her to stop. I always tip service people but had to mitigate my losses by not tipping the movers. When I stated my shock at how I was treated, Becky's reply before she hung up on me was: "Welcome to the world of moving." We've moved dozens of times and have never had such an awful experience. Stay away.
- Approximate cost of services:
- $8,000.00