King Of Floors, The

Floor Laying & Refinishing
15350 56th Ave Surrey BC V3S5K7
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Donna from WHITEHORSE
Donna from WHITEHORSE
2 reviews Whitehorse,
6/10

renovating kitchen

King Of Floors, The
604-591-6811
15350 56th Ave
Surrey
BC
V3S5K7
CANADA

Very good prices. Many road bumps along the way dealing with the online person, however the owner called me directly and assured me my flooirng is on the way. I am upgrading my rating.

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Company Response

Dear Donna,

I am sorry for the length of time it has taken for your order to get processed. This is not normal and I understand that there was some problems in sending your credit card information to our billing department. When it was decided that Paypal was to be used we had were closed for the Christmas season. I assure you we try our absolute best to take care of our customers. Thank you for the feedback and we appreciate your business.

Brett
Manager
King of Floors

Previous versions of this review:

Donna from WHITEHORSE
Donna from WHITEHORSE
2 reviews Whitehorse,
1/10

renovating kitchen

King Of Floors, The
604-591-6811
15350 56th Ave
Surrey
BC
V3S5K7
CANADA

Good prices but terrible customer service. I have been dealing with "Gerry" and maybe its because I am long distance but I cannot beleive that it takes over 8 days to put in an order. thanks for the response Brett but I faxed my credit card information 4 times and called in with my credit card number not sure why it could not be processed that day. Then after not processing my order I was emailed (not called) and asked if I still wanted to proceed with my order...now that my paypal has been charged I am still waiting for a response to two emails regarding when the flooring will be delivered to the air port...can you please answer that as I will need to make arrangements at the airport with the airline.

1 of 1 people found this review helpful.
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