When we decided we needed a larger home for our growing family we first looked at houses available for sale but quickly realized that we would need to build our home so we could have the finishes and options we wanted. We had some very specific requirements. We first chose a Kaitlin home because they had the best layout in our price range. The design was efficient and maximized the use of every square foot without a lot of the wasted space that we were finding in most of the available models. Our very specific requirements resulted in over $70,000 in upgrades, which is what we expected. With the assistance of the Kaitlin design team we were even able to modify the second floor plan to better suit our family and children. While we were often overwhelmed by all the choices and decisions that we had to make the Kaitlin sales and design team were very patient and helpful at the front end. The house was finished 1 month later than the original date which we felt was fair given all of the additional features that we had chosen. I will not try and tell you that the house was perfect when we moved in but I can tell you that every one of our concerns was acknowledged, addressed and resolved to our complete satisfaction. The Kaitlin customer service staff, from their office to their onsite handy men, were amazing and again very patient with us. The handy men were friendly and polite and our 4 children now know them by name and still wave and say hi if we see them in the neighbourhood at other houses. I have spoken with many home owners in my area that have had houses built and all of them that built with another company have some sort of horror story that was never resolved to their satisfaction and I am glad that I did not have to endure the same. We now have an amazing house that we will spend many wonderful years in. I would highly recommend Kaitlin as a builder to anyone looking for their dream home.
- Approximate cost of services:
- $525,000.00