Jia Jia Moving

Moving & Storage
150 Telson Rd Unit B Markham ON L3R
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90%
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Reviews by rating (past 12 months)
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Reviews for Jia Jia Moving

Average customer rating:
8.9 10 (133 reviews)

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barbaradirnberger
1 review Toronto, ON
10/10

Extremely reliable and affordable moving company. Very professional. They took all the stress out of the move.

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Company Response

Thank you so much for your review! Moving and relocation can be expensive, but here at Jia Jia Moving, we strive to provide the best possible service at the most affordable rate. Thank you for your trust and we look forward to working with you in the future! ~ All the very best from Mary, Teresa, Jania, Karen and Jia Jia Moving team.

epiesco
1 review Richmond Hill, ON
9/10

We went with Jia Jia because someone had recommended them, we were not disappointed. They were very nice and hardworking gentlemen. They did come around 30 mins late, but did call us to give us notice. They were also considerate of our items and wrapped them all in blankets. The layout of the apartment we moved out of was an awkward layout which made the move more difficult, they handled it all without any complaints. Would definitely recommend them.

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Company Response

Thank you very much for your review and recommendation! At Jia Jia Moving, we understand that each and every moving is different, so our moving team is always to provide service that is tailored to individual customers' need. We happy to hear that our movers were able to adopt the apartment layout and ensured a safe move. Thank you again and we look forward to work with you in the future! ~ All the very best from Mary, Teresa, Jania, Karen and Jia Jia Moving team.

Private User
1 review Markham, ON
10/10

The guys were punctual and polite. Considerate of my things. Would highly recommend. They were careful with each piece and never did I feel pressured. Just well looked after. I told 2 friends and so should you

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Company Response

Thank you very much for your kind words! Our movers are dedicated to provide our customers with great moving experience and we are thrilled to hear our customer agrees. And thank you spread the word about us! We look forward to work with you in the future! All the very best from Mary, Teresa, Jania, Karen and Jia Jia Moving team.

Female Client in Toronto
1 review Toronto, ON
3/10

I hired Jia Jia to pack and move. They are slow packers and don't speak English. The day of the packing, the guy asked me for a tip and said he will make sure the move goes smooth the next day. I am a woman and was all alone and it was very intimidating to have this man ask me for money. He never showed up the next day and at the end of the move, it was the same with another guy asking for a tip. You should make sure you are never alone with the movers at the end of the day. they also demand you get them lunch because they say they will charge for any time they spend getting lunch.

1 of 1 people found this review helpful.
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Company Response

Thank you for your review and bring this matter to our attention. Tips and food are not mandatory from our customer and you should never feel pressured to provide any. I searched our appointments and did not find booking similar to the description (female client, 2 days pack and move, packing crew and moving crew are not the same team) Please allow us to rectify this situation by contacting us at customercare@JiaJiaMoving.com. Thank you very much.

Jennifer
2 reviews Toronto, ON
10/10

Second time using them. Easy to book. Easy to pay. Hard workers. Careful and caring with your furniture.

1 of 1 people found this review helpful.
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Company Response

Thank you for your kind review Jennifer! We are proud to be your mover of choice. Look forward to work with you in the future!

fastlink
1 review Mississauga, ON
10/10

The booking desk agent was professional and precise in her quote and description. Booking process was clear with good feedback. The movers arrived on time and performed with diligence and care. The moving was done quickly without any problems. I will recommend to use Jia Jia Moving anytime.

1 of 1 people found this review helpful.
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Company Response

Thank you very much for your review~ We are glad to hear that our service was up to your satisfaction from begining to the end. We will always do our best to provide our customer the best value. Thank you again and look forward to work with you in the future! All the very best from Mary, Karen, Teresa, Jania and Jia Jia team.

bwong
1 review Toronto, ON
10/10

Fast, reliable, and organized! They showed up on time, and even with two people, I successfully moved to my condo in less than 2.5 hours. Would definitely recommend!

1 of 1 people found this review helpful.
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Company Response

Thank you very much for the glowing review dear Bwong. We are proud of our fast and efficient service and we look forward to work with you in the future. All the very best from Mary, Karen, Jania, Teresa and Jia Jia team.

Dipak and Ruth, Toronto, Ont
3 reviews Toronto, ON
8/10

We were let down by another moving company and needed someone on short notice. jia Jia was available and arranged everything within a matter of days. Teresa was great to work with and handled everything in a professional manner. We will use them again ... thank you

1 of 1 people found this review helpful.
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Company Response

Thank you very much for your review Mr. Dipak~ We are happy to be able to facilitate your move on short notice and we are even happier to be your mover of choice in the future. Thank you very much! All the very best from Mary, Karen, Jania, Teresa and Jia Jia team.

Maria C.
1 review Richmond Hill, ON
10/10

I moved 3 times with Jia Jia and they are EXCELLENT! They are reliable, efficient, professional and also their prices are affordable. I already recommended them to 3 of my friends and they were very happy with their work as well. They take very good care of all the furniture. They are very polite and open to any suggestions and requests.
I would strongly recommend them to anyone looking for a good moving company.
Thank you Jia Jia for your awesome job!

1 of 1 people found this review helpful.
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Company Response

Thank you so much for your glowing review dear Maria! It was an absolute pleasure to work with you. And we are honored to be your trusted moving service provider! Thank you again~ All the very best, Mary, Karen, Jania, Teresa and the Jia Jia Moving Team.

wai530
1 review Toronto, ON
9/10

That's ok , no complaints!
Cause I understand your employees were trying their best!
What else have to say?

1 of 1 people found this review helpful.
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Company Response

Thank you Wai for your review ~ we apperciate your understanding if any unforeseeable event that happened during the move. Our mamagement team is always here to provide service support duirng and post move. All the very best from Mary, Karen, Teresa,Jania and Jia Jia Moving Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Jia Jia Moving

Jia Jia International Moving Inc. is one of the largest moving companies in Toronto. We are the first and only Canadian Chinese member of CAM (Canadian Association of Movers). We have been serving customers in the Greater Toronto Area and across North America for 17 years. We are well known for our reliable service, affordable pricing and professional movers. As the one and only moving company to display a full pricing list online, we strongly believe in service honesty and integrity.

In Chinese, "Jia Jia" means better and better. We always strive to give our customer the best moving experience. With up-to-date moving equipment, fully trained movers and competitive pricing, we are continuously improving to provide the best value for you! When you are looking for moving companies in Toronto, know you can trust Jia Jia Moving
Why Us?
*20+ years of experience
*Upfront pricing: Our rates are published on our website
* Canadian Mover's Association member
*A+ rating BBB member
*Free Estimation, boxes and storage
*Wide range of moving services
*Open weekends and holidays
*After hours hot line

Our Services Include:
*Knowledgeable Moving Consultant (free of charge)
*Packing Service
*Residential Move
*Commercial / Machinery Relocation
*Long Distance Move
*Storage: Long term, Short term and free storage for up to 3 days for Jia Jia Moving customers
*Specialty Moving: Big-screen TV, Upright or Grand Piano, Pool Table, Safe, Machinery
*Moving Materials: Wardrobe Box, Mattress Cover, Sofa Cover, Moving Blanket, Packing Tape, Moving Gloves, Bubble Wrap, Foly foam packing sheet, Newsprint, Floor shield, Skid with Wrap Film
*Plastic Bin Rental: Eco-friendly Moving Box Rental with CheerBox

CATEGORIES
Moving & Storage
PRODUCTS
Moving supplies, eco-friendly plastic moving box rental.
SERVICES
Our Services Include: *Packing Service *Residential Move *Commercial / Machinery Relocation *Long Distance Move *Storage: Long term, Short term and free storage for up to 3 days for Jia Jia Moving customers *Specialty Moving: Big-screen TV, Upright or Grand Piano, Pool Table, Safe, Machinery
SPECIALITIES
*Specialty Moving: Big-screen TV, Upright or Grand Piano, Pool Table, Safe, Machinery
WEBSITE
http://www.jiajiamoving.com
YEAR ESTABLISHED
21
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Cash, Credit Cards, online e-transfer
MEMBERSHIPS
BBB, CAM
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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