Jia Jia Moving

Moving & Storage
150 Telson Rd Unit B Markham ON L3R
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89%

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Reviews for Jia Jia Moving

Average customer rating:
8.9 10 (149 reviews)

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Private User
Private User
Private User reviews Markham, ON
10/10

Moving

Great company. Moving is a scary business. These guys call to let you know if they are on their way or late. They truly look after moving your precious furniture and belongings. And they are 100% reliable and respectable. I've used them twice and will only use them.

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C Kong in Richmond Hill
C Kong in Richmond Hill
3 reviews Toronto, ON
10/10

Efficient and professional

We moved twice in 4.5 months and used Jia Jia both times. The movers were professional and very efficient. We were happy at how well they organized the moves, from booking (and multiple booking changes) to the very end, including disassembling and assembling 2 beds.We would recommend their service to anyone.

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Georgina
Georgina
1 review Toronto, ON
10/10

Local Move

Friendly, efficient and fast service. No time wasted and the price was reasonable. The large items of furniture were moved with ease and no damage.

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Roxanne
Roxanne
2 reviews Markham, ON
10/10

Residential Moving: Condo to Townhouse

Hired their moving service 3 months ago for moving from a condo unit to a townhouse. Their customer service was very helpful and answered all my questions and the price I paid was very close to the estimate she gave me. Two guys showed up on time and carefully moved everything out of the condo and into the townhome. They were pretty careful with boxes, furnitures and items scratching the walls. The move was done in a little less than 4 hours - which was pretty good as we had lot of stuff. Highly recommend!

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Cen
Cen
1 review Toronto, ON
10/10

Moving service

We moved from downtown to Vaughan. We had a lot of stuff, but they moved our stuff very fast and professional. It was an excellent service.

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Mick
Mick
1 review Toronto, ON
10/10

Moving

Efficient and helpful service. The price was reasonable. Moved within the city, and did it in under 4 hours

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sally9902
sally9902
1 review Vaughan, ON
10/10

Local move

On two occasions in May 2018 Jia Jia staff came to assist me with my local move. They were prompt and helpful as always. I would definitely recommend their services. I have used them for almost 20 years and keep coming back because I trust them.

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Company Response

Thank you for your review Sally! We appreciate being your mover of choice for over 20 years! We have grown from a tiny two men and a truck company to a fleet of 10 trucks moving and storage company all because the support and trust of customers like you. We sincerely thank you and we will always strive to provide the very best service. Yours truly from Mary, Teresa, Jania, Karen and the Jia Jia Moving Team.

Heba in Markham
Heba in Markham
1 review , ON
10/10

Condo to House Move

Great service! George, Darren and Jason arrived exactly on time on a Saturday morning, and had our 2-bed condo cleared out in no time. We had several large items of furniture that they were able to move out with ease, and they expertly disassembled and reassembled several larger or taller items of furniture quickly. Nothing was damaged, including our hardwood flooring.

Total moving time with 3 movers in one large van was less than 5 hours from start to finish from our downtown condo to Mississauga house on a Saturday. The company was also very helpful on the phone and provided some great advice prior to the moving day. Well worth every penny - could not recommend this service more!

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Company Response

Thank you for your glowing review Heba! We appreciate your time writing us such a detailed feedback. Our moving team always aim to provide swift and safe services, it also helps greatly that customer is prepared for the moving day. We hope you enjoy your new home! All the very best from Mary, Teresa, Jania, Karen and the Jia Jia Moving Team.

Armin in Markham
Armin in Markham
1 review Markham, ON
0/10

Silverware theft

Antique silverware was stollen.
We hired this company to pack one day and move us the next. We notIced the day after moving that our expensive antique silverware was stollen. We complained to the company and nothing has been resolved. We were suspicious when the packer showed up with a backpack and advised the company about it, we are not satisfied with their response. Beware of this company. (We had used them for 6 years for at least 6 moves between our family).

Attached are photos of the boxes which each had 12 pieces of cutlery. The packer removed between 3-5 pieces from each box. My wife saw him put something in his backpack but she was not sure at that hectic moment of packing.

If anyone has advice on how to proceed with this case, please comment below. Police? Insurance? Small claims court?

1 of 1 people found this review helpful.
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Company Response

Mr. Armin, we had the honor of being your family and friends' movers for years, it really saddens us to see this happen. Once we were notified, we spoke to the mover and the team multiple times. The mover insists he is innocent, but we also believe you won't falsely accuse someone. The mover is no longer working with us. We will continue being fully co-operative with you. In our 22 years of business, it's the first time this had happened. If we knew were handling the high valuable silverware in advance, we would definitely offer an appropriate level of insurance coverage, and inventory the silverware with you together to ensure everything arrives safely. We always try to make offers in goodwill, but in this unique case, even $500 won't cover the cost of 1 spoon. For ultra-luxury brands, we often have no idea of the value until we were told otherwise.

grutzmacher
grutzmacher
1 review Vaughan, ON
10/10

Home moving. From one condo to another

The guys were excelent. No time wasted during the work. Very fast and efficient. The price was fair and the service was perfect.

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Company Response

Thank you for your glowing review Grutzmacher! We appreciate your time to provide us with such a precise review. Thank you for showing your moving experience online with us! ~ All the very best from Mary, Teresa, Jania, Karen and the Jia Jia Moving Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Jia Jia Moving

Jia Jia International Moving Inc. is one of the largest moving companies in Toronto. We are the first and only Canadian Chinese member of CAM (Canadian Association of Movers). We have been serving customers in the Greater Toronto Area and across North America for 17 years. We are well known for our reliable service, affordable pricing and professional movers. As the one and only moving company to display a full pricing list online, we strongly believe in service honesty and integrity.

****

In Chinese, "Jia Jia" means better and better. We always strive to give our customer the best moving experience. With up-to-date moving equipment, fully trained movers and competitive pricing, we are continuously improving to provide the best value for you! When you are looking for moving companies in Toronto, know you can trust Jia Jia Moving
Why Us?
*20+ years of experience
*Upfront pricing: Our rates are published on our website
* Canadian Mover's Association member
*A+ rating BBB member
*Free Estimation, boxes and storage
*Wide range of moving services
*Open weekends and holidays
*After hours hot line

Our Services Include:
*Knowledgeable Moving Consultant (free of charge)
*Packing Service
*Residential Move
*Commercial / Machinery Relocation
*Long Distance Move
*Storage: Long term, Short term and free storage for up to 3 days for Jia Jia Moving customers
*Specialty Moving: Big-screen TV, Upright or Grand Piano, Pool Table, Safe, Machinery
*Moving Materials: Wardrobe Box, Mattress Cover, Sofa Cover, Moving Blanket, Packing Tape, Moving Gloves, Bubble Wrap, Foly foam packing sheet, Newsprint, Floor shield, Skid with Wrap Film
*Plastic Bin Rental: Eco-friendly Moving Box Rental with CheerBox

CATEGORIES
Moving & Storage
PRODUCTS
Moving supplies, eco-friendly plastic moving box rental.
SERVICES
Our Services Include: *Packing Service *Residential Move *Commercial / Machinery Relocation *Long Distance Move *Storage: Long term, Short term and free storage for up to 3 days for Jia Jia Moving customers *Specialty Moving: Big-screen TV, Upright or Grand Piano, Pool Table, Safe, Machinery
SPECIALITIES
*Specialty Moving: Big-screen TV, Upright or Grand Piano, Pool Table, Safe, Machinery
WEBSITE
http://www.jiajiamoving.com
YEAR ESTABLISHED
21
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Cash, Credit Cards, online e-transfer
MEMBERSHIPS
BBB, CAM
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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