I hired this company to move my one-br apartment from Montreal to Toronto. They came 7 hours late!!! they promised to have 3 guys + 2 wardrobes, they came with one guy, no wardrobe, one dolly and that is all. The guy was extremely impolite, he asked me to help him to move every heavy stuff...
They were supposed to deliver my stuff the day after at 12:00PM. They did not show up, they never picked up the phone or returned the call. Finally I booked the elevator for two times that day and I had to pay for another truck because I was supposed to move some stuff to somewhere else. They never came on that day and nor did they explained or notified me of their delay. After 48 hours delay they came with mystuff. They only got cash (contrary to what they have told me and in their website). I found out why when I opened my original LCD TV box. THEY HAD STOLEN MY LCD TV AND FILLED THE BOX WITH DIRT!!! I called the police immediately and filed this and called the company too, they never picked up. I tried calling from another number, so the picked up and they told me that they will come and fill a claim and they never came back and they never picked up again.
I am suing them now and will not let them treat people who trust in their business. I HAVE ALL THE EVIDENCES and if you want tos ue them too we can file a claim all together which would be more effective.
- Approximate cost of services:
- $742.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?