Chris and his team replaced the patio steps at the side of our home with new interlocking steps. These steps are important to us as my parents live downstairs and use the steps along the side of the house to access their appartment. Unfortunatley after a couple of seasons, due to the amount of water we get on our property there was settling and some of the steps became uneven. I contacted Chris and explained the situation, truthfully I was leary about him getting back to me or providing a real solution as normally warrantys are not worth the paper written on. Chris returned my email right away and told me he would take care of it. Within a few weeks his team returned to my home and completely repaired the steps and now it is as good as new! Very impressive!! Thank you Chirs for keeping your word!
- Approximate cost of services:
- $7,000.00
- Company Response
Thank you for your fantastic review! We take pride in the fact that we keep our word with our warranty and are very happy to help whenever needed. Please let us know if you have any future projects!