Missed late fall fertilizer application despite october 16 2017 request and response that this would be applied. Calls with manager/customer service resulted in blame that fall fertilizer request was not made by customer, and then story changed to it was missed and we will investigate. No credit was offered to compensate for late fall fertilizer miss.
Lawn care service summer/spring service was applied, but only after emailing to request service.
New gate latch was broken and repaired by field supervisor.
summer/spring grass seed was not applied and was reapplied by field supervisor.
- Approximate cost of services:
- $340.00
- Company Response
Thank you for taking the time to share your experience with us. Our customers are our most important asset, and we are extremely sorry to hear that you had a negative experience. We would love to make it up to you, so please feel free to contact our office and ask to speak to our customer service representative Desiree, and we will discuss the problem and come up with a solution!