Autorenewal without noitification
I used Hometurf in the past and they did a decent jobs. The grass was green but there were still pleanty of weeds on the lawn which I dug up deligently. I didn't pay this Spring and this mornng the Hometurf truch came and I shouted to him that I didn't renew and he told me to call the office to cancel and he left. They used to leave a message to let me know when they would be making service call. There was none! When I called to offcie the rep told me that they had to verify with the technician or there would be a charge.
- Approximate cost of services:
- $380.00
- Company Response
We appreciate you taking the time to share your feedback with us. We apologize for any confusion or inconvenience you experienced with our service. We will address the issues you mentioned with our team to ensure a better experience for all of our customers in the future. Thank you.