we went to the Home Depot to replace 2 of our toilets becasue we saw an advertisment that stated if toilets were purchased on a specific day the $60 rebate from the city would be applied at time of purchase. The people from the city were very knowlegeable and helpful and we decided to go ahead. Unfortunately there was a long wait for and little help from the home depot staff. the two toilets that we wanted were sold out and nobody was willing to check other stores for availability. We finally went back to speak with the city staff and they are the ones that help us make an alternative selection. Home Depot employees were all but useless. I would think that with [another company] advertising how helpful they are Home Depot would take notes and make a better effort
- Approximate cost of services:
- $600.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?