My wife and I arrived late at the Home Depot in Ajax looking at appliances and Randy in the appliance department took his time to show us the differences between appliances and the differences in pricing !
He did not rush anything and he gave us time to talk amongst ourselves !
He was so professional even though the store was closing !
He even checked all the other stores to compare the price matching? ( which is unbelievable )!!
By the time we got to the front counter Sylvia had to call her office and she was on hold for 15 minutes !
She should have been on her way home by then but she did not complain and she took care of business like a professional to help us !!
Randy and Sylvia are amazing and they really helped us out after hours !
My wife and I felt so bad for them !!
We did offered to come back the following day but Sylvia said no worries and took care of business for us !
We are so appreciative of the way they helped and support we received at Home Depot Ajax .
Anyone looking for appliances or customer service at Home Depot in Ajax should definitely look for these two individuals !
Randy and Sylvia are top notch and it’s hard to find good customer service like that anymore ???
We visited Home Depot on Kingston Rd (just east of Whites Rd) in Pickering looking for kitchen sink , we needed help to get the correct size, and spoke to one of the kitchen staff her name is Nancy.
She's so helpful and knowledgable, she's done so much to help us get the correct size of the kitchen sink, unfortunately we couldn't find one.
Very rare do we find customer service so helpful nowadays.
Consultation went very well, however window installation got pushed further and further and then they cancelled last minute due to personal excuses, finally when the day came they were misinformed about the wall around the window that was cut out (upon consultation to check for support beams) and had to contact boss to confirm that they promised to fix the wall as well. Once window was made without a frosted glass as per request. Took forever for the window to arrive later and had to keep calling company which forgot to put the order in. Very big run around at the holidays. Hesitating to go with them again to finish the job of the other remaining windows
I purchased laminate flooring in Home Depot and am totally satisfied with this product. It was excellent value for money. Not knowing if I needed more items having never laid laminate before, the kind sales person also kept me on the right track, advising I needed quarter round and something else, which I purchased too.
I purchased some oak hardwood for our flooring and rented the nailer. The staff walked me through the project. The Flooring staff encouraged me to purchase a box or two extra and I could return it if I did not use.it. Everything worked out well and my wife loves the flooring and the quality of the wood.
We walked into the store expecting to simply provide our window measurements to the sales rep and walk out with simple faux wood Levlor Blinds. The sales rep advised us that our windows would be more than likely a custom order and very patiently explained Home Depot's service in which someone would come into your house and visit your home to take measurements and show you a huge selection of window treatments. After all was said and done we picked a few window treatments and had Home Depot Install it for us.
We actually live a little closer to another Home Depot Store in Whitby. We find the service at the Ajax location exceptional and drive a little further. The people there are friendly and look like they actually enjoy their jobs!! We are customers for life.
Getting our fence installed through Home Depot was a cost effective option. We hooked up a deal that got us credit at Home Depot and delayed payment for 6 months. Since the contractor is accountable to Home Depot he delivered on a level that we were very happy with.