We're having such a hard time finding something to put on our bare windows when we first moved into our new home. No one seemed to have time for us - we went all over. Finally we arrived at the Home Depot and talked to the nicest lady one evening. She was so helpful. We explained that we had a really tight budget and needed something to block out light as there were alot of windows in our house. We weren't rushed she patiently explained everything out to us - including how to install the blinds, which turned out to be very important! And, finally when we went to pick up the blinds we had ordered it was discovered they were not sized correctly (on one section). For her, no problem, on the phone right away and with her assistance she had that particular blind back to us by the end of the weekend. It was a thoroughly pleasant experience.!