All I can say is WOW! Dealt with a salesman named BOB. He was nice as pie the day I bought my pool but after that totally ignorant. I had a big issue with the installer that BOB sent out. It was going on the 8th day without my pool being complete and i was very frustrated by now, instead of working with me bob HUNG UP ON ME! how unprofessional is that????? Listen to the review below and run dont walk! Its alittle cheaper but not woth the aggravation! YOU pay for what you get!!!!!!