Got a quote to install a propane power vent water heater for $1330. Paid $150 as deposit. Three days later they told me that I had to pay an extra $300 for the same product and service. Gave me two options only: either pay the extrea $300 or refund me the deposit.
- Approximate cost of services:
- $1,330.00
- Company Response
Unfortunately we were unable to proceed with the installation of the customers water heater. The customer attempted to mislead our staff into selling him a product below our cost by not giving us all the pertinent information. We had to cancel this job as soon as we found out he was misleading our staff. He also attempted to threaten us by saying that he would write poor reviews of our company unless we complied with his demands. Upon cancellation of the invoice, the customer attempted the same ploy at our mississauga location for which he was denied again.