We set up bi- weekly, monthly service and paid for the first month and scheduled for them to come back every two weeks. They never showed back up! After thousands of calls Iphrim said "the other guy" made this contract and he would have to get MORE money in order to honor the contract!!! THEN he still didn't show as promised. HE kept calling saying "he was on his way" for three days. Then started having his wife answer the phone!!!