DON'T BUY FROM THEM! Words of warning to all potential customers of Guildcraft Floors...do not waste your money! We purchase our hardwoods from this company and when we advised them of our concerns and disappointment (severe gaps in the hardwood) nothing was done about it. They had been paid in full so they were not concerned! Without even coming out to see their installation job, they said all hardwood flooring has gaps. We can fit a quarter into our gaps and it is all over the place (1800 sq. ft) not just contained to one area.
The quality is the absolute worst I have ever seen, we paid a 'premium' for the flooring because we were told it was the top of the line in hardwood flooring, but we were ripped off. There is hazing in areas, the top layer of the hardwood is peeling back...yes you heard me right, hardwood flooring doing this????
We spent big money to have our home renovated so we can enjoy it but it has caused nothing but heart ache. Everytime I clean the floors I just want to cry! Dirt gets in between the gaps and never come out!!
Guildcraft did nothing about it and does not care that their installation and product was below standard.
If I could, I would give this company a negative star rating.
DO NOT BUY FROM THIS COMPANY or you will be in the same boat as us!
- Approximate cost of services:
- $4,563.00