This is our second time using Gem Windows and Doors. We were so happy the first time we decided to use them again to have our large front window replaced – previously they had replaced 3 windows on our main floor. Right from the start Seymour’s service was polite and timely – not pushy at all. Once our windows were measured and ordered we were kept up to date on timelines for installation. Due to poor weather the window crew was a little behind and as a result our installation was postponed. However, Gem called with plenty of time to notify us of the change and ask if it was alright to reschedule – taking into account our schedule. The installation was very professionally done and the workers were extremely conscientious. Just one example of the level of care was that they told us that the fumes from the caulking were quite strong and since we had a brand new baby perhaps we would want to stay out of the house for awhile, or at least out of the room, where the window was installed. The crew did a great job with clean up and left the site as they found it. We have had many compliments from neighbours and friends with regard to the window. Even previous to this latest work we have recommended Gem to others – who have also had great success with their own projects. We will certainly use Gem in the future for our window and door needs.
- Approximate cost of services:
- $2,000.00