Gasfix scheduled a service call immediately; even during this busy time of year for fireplace repairs and servicing. Dwayne arrived on time and got right to work. Once the work was completed on the gas fireplace he took the time to explain ongoing maintenance and care. He even suggested and left us with a product we weren't aware of that will add to the enjoyment of our fires; permanent glowing embers. They stock many parts which eliminates return visits. Gasfix excels at customer service. I will call them again and recommend them to others.
- Approximate cost of services:
- $170.00
- Company Response
Thank you for your review and for contacting Gas Fix to service your Flame & Co. fireplace. From the staff that answers the calls in the office to the technicians that we have in the field, like Dwayne, we try to provide the best service that we can from start to finish. One of the items that do get regular compliments are the glowing embers that are placed around the burners to provide that extra warm ambiance. As noted, not only do we have the embers on our vehicles but our technicians also carry over 300 of the most common parts for gas fireplaces. By having parts on the vehicle, it does help eliminate return calls. Should you have any issues in the future, please do not hesitate to contact us. ~ Jason ~