We purchased a dining room set which had a small defect with regard to the staining on the top of the server. We found Forgali, especially Sam, to be very responsive in having the server returned to the manufacturer to be refinished and returned to us in a timely manner. There was absolutely no hesitation from Forgali in having the problem resolved to our satisfaction. We will definitely be back for future purchases!
- Company Response
Thank you Judy,
We pride ourselves on Canadian Made custom furniture, although sometimes imperfections are not in our control, we will do anything it takes to make it right and make sure our customers are satisfied.