Fieldstone Windows & Doors Ltd

After approximately 10 years of service, I needed Fieldstone Windows to come back to repair a problem that had developed in the connecting area of the deck and bay window. I spoke to the manager Ken and requested his assistance. He replied right away and came to view the problem, then arranged for their installer to totally re-clad the window. This man did an excellent job, and the bay window should now be no problem. Well done, Fieldstone! All the people I talked with in their office and management were VERY pleasant and helpful. I totally recommend them!

From beginning to end an excellent job was done. Ken was very pleasant and informative when completing final measurements. Monika was very helpful and friendly when scheduling the installation and problem solving to keep it on schedule. Roman and George were friendly and completed the installation in a tidy manner with no mess left behind. Have already recommended the company to friends and family and would definitely use them again in the future.

I would recommend Fieldstone Windows to anyone. What a great service. Easy and nice process from beginning to the end. Once we ordered - we got a call to schedule the installation. The installers were great, polite and hard working. Everything looks great and we are very happy.

I hired Fieldstone to replace 3 exterior doors in my century home. I went to them after quite a bit of research but also because they had done my windows in the same home about 10 years ago. The doors were installed last week in the ice/snow storm and I have to say they did a fabulous job.
I was particularly concerned with the original trim around each door and they were able to keep it intact! The doors already have warmed up their rooms, both visually AND temperature wise. The team were efficient and for the most party tidy although the job is very messy and creates a fair bit of dust. I would highly recommend them particularly when dealing with century homes.

Job well done Fieldstone!
Everyone involved in our new set of doors were very professional and patient to work with from sales to install. Owner Ken made sure the install went very smoothly and painlessly even though it was a very challenging downtown location with very little space to manuever a large set of french doors. The doors and side lites turned out beautiful and have transformed our space! I would highly recommend Fieldstone Windows and Doors.

Fieldstone replaced the all of the windows at the front of our house and we love the way they look! The company was great to deal with. They answered all of our questions and dealt with any concerns that we had. A good product installed well at a good price. You can't ask for more than that!

Very impressed with Fieldstone service. Everything was very well communicated from the moment I received a quote, signed the contract and the big day (installation day). My door turned out just how I imagined. I'm now enjoying my beautiful door and been getting lots of compliments. Thank you Fieldstone team for an amazing job!

We have had Fieldstone replace 10 windows in our Victorian home. Extremely happy with both the product and the service/ install. We have had both full replacement and retrofit windows installed and the inside trim in the full replacement windows was beautiful done. We look forward to using them for the remaining windows!

I have now had the windows from Fieldstone for 8 years and already the trim on every window has cracked where it is attached to the window frame.

The insulation is likely non-existent. The breeze that comes through the window frame of every window can almost blow a candle out.

I tried getting them to come out to my place in the winter (2016/2017) to review the situation, but they stalled in 2017 to the point where it was no longer beneficial to test the windows. They used the excuse they were training a new person.

Now this year when I want to have them out, they doubled the service fee and will charge kilometers. And again they are training a new person.

If they were so sure of their workmanship, they wouldn't be charging this high rate. They only offered a 5 year warranty and for good reason for them.

I would not recommend them at all to do your windows. I included a picture of the trim so that everyone can see how it is separating from the frame. Sorry, I cannot show the candle blowing in the window from the lack of insulation.

Update Feb. 2018

Ken the owner called and came out to inspect the previous work and found the insulation had not been properly installed. Within the next business day they had a repair man out to our house. He checked and repaired all the windows that had issues.

The work was done extremely well. All windows are now sealed tight and we no longer have a draft coming in.

Thanks Ken.

Very unprofessional, first of all the person who came to the home dose not know how to take measurements of window frames. When windows were delivered, they did not fit. Guys trying to installed them where extremely upset that they started to rip my existing framing out. The existing front window is a 3 piece set, individual windows. They tell me it would have been better to install a window from brick to brick. I was not planning a brick to brick window instalment. Installers safety concerns for others was non existent. Kept throwing ripped out window framing onto the ground below with no regards for others. Would not recommend.