Fieldstone Windows & Doors Ltd

Windows & Doors Installation & Service
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91%

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Reviews for Fieldstone Windows & Doors Ltd

Average customer rating:
9.2 10 (72 reviews)

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Odami in Toronto
Odami in Toronto
1 review Toronto, ON
10/10

Front door installation

We are a design firm located downtown Toronto and couldn't be any happier with Fieldstone Windows.
Their doors and windows look amazing and the people working there are really helpful and knowledgeable.
When the installers went on site to set up the door everyone was impressed with the amazing job they did.
Fo sure we will count with Fieldstone for our future projects, THANK YOU!

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Company Response

Hello Odami Team, thank you very much for your wonderful review. It is always great to hear that everything went well and everyone is happy. We are looking forward to working with you again :-)

artlea in Markham
artlea in Markham
1 review Markham, ON
10/10

Kudos to the quality work done by this company

After approximately 10 years of service, I needed Fieldstone Windows to come back to repair a problem that had developed in the connecting area of the deck and bay window. I spoke to the manager Ken and requested his assistance. He replied right away and came to view the problem, then arranged for their installer to totally re-clad the window. This man did an excellent job, and the bay window should now be no problem. Well done, Fieldstone! All the people I talked with in their office and management were VERY pleasant and helpful. I totally recommend them!

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Company Response

Hello BLea :-) Thank you very much for your kind words. We are so glad that you are happy with our service. Enjoy your beautiful deck and your bay window. Have a wonderful day.

 Lucy in Stouffville
Lucy in Stouffville
1 review Markham, ON
10/10

Windows

From beginning to end an excellent job was done. Ken was very pleasant and informative when completing final measurements. Monika was very helpful and friendly when scheduling the installation and problem solving to keep it on schedule. Roman and George were friendly and completed the installation in a tidy manner with no mess left behind. Have already recommended the company to friends and family and would definitely use them again in the future.

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Company Response

We are so happy to hear your kind words. We always strive to provide the best service for our customers from beginning to the end. Great to hear that we achieved our goal Thank you for the referrals. We appreciate it :-)

Dean N.
Dean N.
2 reviews Whitby, ON
10/10

Windows in Whitby

I would recommend Fieldstone Windows to anyone. What a great service. Easy and nice process from beginning to the end. Once we ordered - we got a call to schedule the installation. The installers were great, polite and hard working. Everything looks great and we are very happy.

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Company Response

Thank you so much for this great review. We are pleased that we could help you with the increased curb appeal to your home. We will pass on your kind comments to our staff.

Century Rejuvenation in Uxbridge
Century Rejuvenation in Uxbridge
1 review Uxbridge, ON
10/10

Century Rejuvenation

I hired Fieldstone to replace 3 exterior doors in my century home. I went to them after quite a bit of research but also because they had done my windows in the same home about 10 years ago. The doors were installed last week in the ice/snow storm and I have to say they did a fabulous job.
I was particularly concerned with the original trim around each door and they were able to keep it intact! The doors already have warmed up their rooms, both visually AND temperature wise. The team were efficient and for the most party tidy although the job is very messy and creates a fair bit of dust. I would highly recommend them particularly when dealing with century homes.

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Company Response

It is so great to hear that you love your doors and that we did a great job. We loved the color choice for your doors - the vibrant red looks amazing! Thank you for the kind words and choosing us again. Enjoy your beautiful doors and your home. Thank you!

HomeStars in Toronto
HomeStars in Toronto
1 review Toronto, ON
10/10

French Doors Downtown Toronto

Job well done Fieldstone!
Everyone involved in our new set of doors were very professional and patient to work with from sales to install. Owner Ken made sure the install went very smoothly and painlessly even though it was a very challenging downtown location with very little space to manuever a large set of french doors. The doors and side lites turned out beautiful and have transformed our space! I would highly recommend Fieldstone Windows and Doors.

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Company Response

Thank you for the kind words and sharing your experience. We are very pleased to hear that you are happy with our service and your beautiful door. We are looking forward to seeing the finished room. Fieldstone Windows Team

Northyorkhomeowner in North York
Northyorkhomeowner in North York
1 review Toronto, ON
9/10

Window Replacement

Fieldstone replaced the all of the windows at the front of our house and we love the way they look! The company was great to deal with. They answered all of our questions and dealt with any concerns that we had. A good product installed well at a good price. You can't ask for more than that!

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Company Response

Thank you for sharing your experience with Fieldstone Windows. We are very happy to hear that you are satisfied and that we were able to help.
Have a Happy Easter. Fieldstone Windows team.

Private User
Private User
1 review Vaughan, ON
10/10

Door Install

Very impressed with Fieldstone service. Everything was very well communicated from the moment I received a quote, signed the contract and the big day (installation day). My door turned out just how I imagined. I'm now enjoying my beautiful door and been getting lots of compliments. Thank you Fieldstone team for an amazing job!

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Company Response

We are extremely pleased with the results and your satisfaction with the project. We wish you many years of enjoyment with your new door. All the best, Fieldstone Windows & Doors.

Linda from the Toronto Beaches
Linda from the Toronto Beaches
2 reviews Toronto, ON
10/10

New windows

We have had Fieldstone replace 10 windows in our Victorian home. Extremely happy with both the product and the service/ install. We have had both full replacement and retrofit windows installed and the inside trim in the full replacement windows was beautiful done. We look forward to using them for the remaining windows!

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Company Response

Thank you for your very kind review. We too look forward to your next project.
Best Regards, Fieldstone Windows & Doors

Small Town Farmer in Markham
Small Town Farmer in Markham
1 review Markham, ON
7/10

Installation is terrible - Company correted issue

I have now had the windows from Fieldstone for 8 years and already the trim on every window has cracked where it is attached to the window frame.

The insulation is likely non-existent. The breeze that comes through the window frame of every window can almost blow a candle out.

I tried getting them to come out to my place in the winter (2016/2017) to review the situation, but they stalled in 2017 to the point where it was no longer beneficial to test the windows. They used the excuse they were training a new person.

Now this year when I want to have them out, they doubled the service fee and will charge kilometers. And again they are training a new person.

If they were so sure of their workmanship, they wouldn't be charging this high rate. They only offered a 5 year warranty and for good reason for them.

I would not recommend them at all to do your windows. I included a picture of the trim so that everyone can see how it is separating from the frame. Sorry, I cannot show the candle blowing in the window from the lack of insulation.

Update Feb. 2018

Ken the owner called and came out to inspect the previous work and found the insulation had not been properly installed. Within the next business day they had a repair man out to our house. He checked and repaired all the windows that had issues.

The work was done extremely well. All windows are now sealed tight and we no longer have a draft coming in.

Thanks Ken.

Review has 1 previous version
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Company Response

Hello Paul,

I would like to visit and address your concerns.

Ken Simpson
Owner

Hello Paul,

Glad we could address all your concerns.

Ken Simpson
Owner

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fieldstone Windows & Doors Ltd

Fieldstone Windows has been providing exceptional sales and installation to the GTA and Central Ontario since 1997. We specialize in providing custom window and door products and installation for your individual home, not in giving you cookie cutter solutions. Because of this commitment to fulfilling your particular vision, we are the window company of choice for designers and television shows such as Sarah Richardson, the Designer Guys, Love it or List It, Design, Inc. and Emmanuel Belliveau. Rest assured that we at Fieldstone Windows will bring the same creativity and quality to your home that we bring to our top clients in the design world.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
vinyl windows, wood windows, metal-clad wood windows, fiberglass doors, solid wood doors, patio doors, steel doors, french doors, high efficiency glass
SERVICES
complete removal and installation of high quality replacement windows and trim
BRANDS
Strassburger, Armor, Fibercraft, Upstate, Lepage, others
STYLES
custom window designs, curves, arches, extensive colour choices, extensive trim profiles
SPECIALITIES
replacement windows and doors, expert installation, exceptional trim
WEBSITE
http://www.fieldstonewindows.com
YEAR ESTABLISHED
1997
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
VISA, Mastercard, Cheque
MEMBERSHIPS
Better Business Bureau rating A+
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
no minimum project size
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Industry leading 5 year warranty on installation, lifetime warranty on most products
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.