We moved into our Fernbrook home April 2020. We have had issues with everything under the sun. Fernbrook pays for the cheapest contractors to do the work, resulting in crap work being completed. Weve had more electrical issues than I can count. Not only is the workmanship garbage, they dont come fix any of their mistakes in a timely manner. When we moved in we were unable to cook for a week due to electrical
Problems before hiring our own electrician to fix their mess up. On top of the terrible work done by Fernbrook and their contractors, their customer service is atrocious. God forbid you ask a question like will you guys ever be done in our neighbourhood so we can live in peace? No one answers. No one cares. Weve been living in hell since April 2022. This is our third summer dealing with unsafe, unkempt construction conditions. Many of us have inquired with Fernbrook for some sort of update - and all of their customer service has been beyond useless. Especially Damian. Someone high up needs to address that man, however the entire Fernbrook employee directory are all family, so nothing will ever be done about their awful customer service. If I can tell anyone, dont buy a fernbrook home, youll never get to enjoy it.
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