Express Rooter Plumbing

Drain Services
Mississauga ON L5E 1E8
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HomeStars  >  Plumbing in Old Toronto  >  Express Rooter Plumbing   >  Sewer drainage Pipes
Jay / Downtown Toronto
Jay / Downtown Toronto
1 review Toronto, ON
10/10

Sewer drainage Pipes

We were having dirty water coming up through our basement tub drain every time we flushed a toilet. So at 8PM at night we called Express Rooter and they had a guy to our house in 45 Mins. Jay Gibson, the Technician showed up and quickly took off our toilet and stuck a camera snake down our pipe and saw that there was a blockage 40 feet down our pipe which was causing dirty water to backup into our tub. We decided we wanted to replace that pipe with new PVC pipe (our house is 100 years old). They had a guy show up the next morning at 10am and dig down 3 feet in our furnace room to replace the old pipe. They then found that the pipe was in really bad shape and needed we needed to replace a lot more of the pipe then expected. The pipe was clogged a lot more then the camera was able to see. This was on New Years eve day. They then had 2 guys come in on Jan. 2nd at 8 am to dig a 9 foot hole under our porch without doing anything to our porch in -15 degree weather and replace about 5-7 feet of pipe. This job was finished by 4 PM that day. Pipe replaced, both holes inside and out filled back in and our furnace room floored filled back in with concrete. All done the same day in -15 degrees! Jay Gibson was the technician that was overseeing the whole thing and he was really helpful and gave us endless info. about all this stuff. He walked me through everything showing me the screen from the camera as he did it. This is our first house so he was really helpful. The whole thing costed $4200. He didn't try and swindel us into anything. He was just honest with things. Hes our plumber from now on! Great company, great workers.

Approximate cost of services:
$4,200.00
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Company Response

JAY,
I will definitely pass this on to Jason Gibson. It always makes his day to know that he made his customers happy! Thank you very much for your review and for choosing Expressrooter for your plumbing needs. Any referrals would be greatly appreciated.