Bought a trim kit. The salesgirl Betty H. had the most terrible attitude I have seen in any employee (not to mention sales) in my 25 years living in the GTA region.
I was in the showroom twice, both time she was rude, sarcastic and raised her voice if I asked too many questions. It almost felt like she was trying drive away sales as supposed to bringing them in. The only reason I went through with the purchase was because I had already invested some time in doing research on the product.
Anyhow, the warehouse staff was very nice which is why I didn't give 0.
I hope the owner hears about this and does something otherwise very soon Elite won't have any retail customers.