North Vancouver
Price
Reviewed Jan. 21, 2024
I have used Dyson for 6 years. I reached out in May and then in Oct with a stick vacuum still under warranty. To summarize, they sent me parts that did not fix the issue, they asked me to send my faulty vacuum , so they could send me a refurbished one. I sent mine Nov 26, have reached out 6 times on chats and have not received one back . Brutal experience. Please note if this is rectified I will take this review down, BUT know they do not VALUE their customers. The most disappointing consumer experience ever. They charge a premium, and do not stand behind their word.
- Approximate cost of services:
- $399.00
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