Drain Works Plumbing

The service start to finish was nothing short of impressive and I'd go as far to stay incredible. From the very start Drainworks made it easy. I dealt with J.P who was fantastic and ended up calling me a couple days after I booked and got a plumber in to me 2 days early.
The plumber -Chris- that arrived provided some of the best customer service I've ever had. He was friendly, polite, professional and obviously extremely competent. He went straight to work but was giving me clear feedback on the problems he suspected and the costs associated with checking the surface vs. under panels to confirm it. Once that was complete he gave me a clear, written quote and revised total before moving ahead to make sure I was comfortable with everything. He got everything replaced in the basement, the outside faucet re-winterized, left clear instructions on seasonal upkeep and even provided a referral for some unrelated reno work in my bathroom. It was truly above and beyond service.
Once he was done in the basement he looked at the bathroom sink (I hadn't even remembered to tell them beforehand it had an issue, too) and got that fixed for me, too. I received tremendous value for the money spent and couldn't be happier with the results. I will definitely be using Drainworks again and would strongly recommend them to anyone in need. Judging by my experience with Chris and J.P plus seeing the results of their work I can say without a doubt you'll be more than satisfied with their technical abilities and their genuine and sincere customer service.