Drain Works Plumbing

We experienced a flood in our basement on a Sunday night - that night we e-mailed a few people asking for some recommendations for a plumber and Drainworks came highly recommended. I called the next morning and Mike arrived very promptly (within half an hour of my call). My husband was out of town so I was left to make the arrangements for the repair. As a woman I'm always wary of trades because I feel generally the trades are very dismissive of women and prone to pressure and overselling. What a delight to have the extremely professional staff at Drainworks. From the telephone reception to the Mike and his crew everyone was great. I received a quote, the crew was there on time the next morning. They worked all day in the rain, finished on-time, gave me the number to call for the city to do their inspection! I could not have asked for better service. I initially arranged to have Drainworks come the day after the work was complete for the final inspection and payment, however I ended up with another commitment the next morning. I called at the end of the day (4 p.m.) and asked if it was possible to have the inspection and payment the same day and within half an hour Jeremy arrived to do the final inspection. Even though he had not been involved in the project he was fully informed and was able to finish everything within 45 minutes. What a great company. While I would be happy not to need their services again, if I do require any plumbing services, I would call them in an instant.