Drain Rescue Plumbers

Drain Services
Toronto ON M9C
Write a Review
Write a Review


HomeStars
Drain Services
Drain Rescue Plumbers
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

80%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Drain Rescue Plumbers

Average customer rating:
8.9 10 (764 reviews)

Sort by

Michael V from Milton
Michael V from Milton
1 review Milton, ON
10/10

Plugged Main Drain

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Fantastic and quick service. Wayne was great at explaining what the problem was, why it happened and how to prevent it from happening again. He put our minds at ease from what we thought was a massive repair and health issue to us and our children. He was very respectful of our house and kept the work zone clean as well as the areas he used for access very clean. The job was completed very fast and he even helped me with some of the clean up before he left. His service has secured my wife and I as repeat customers of DrainRescue.

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Hello Michael and thank you for sharing your positive experience with Drain Rescue and our technician Wayne. We are happy to hear that you received the excellent service that you deserve and that Drain Rescue is always striving for. We would gladly appreciate any recommendations for plumbing/drain services! Thank you for choosing Drain Rescue!

Tina from Toronto
Tina from Toronto
1 review Etobicoke, ON
10/10

Water Service

Great service from start to finish. Plumber from Drain Rescue was very professional and knowledgeable. He explained what was happening and answered all my questions. I didn't feel rushed or pressured at all. He went straight to work and fixed the problem. He even removed the water and cleaned up the mess. I would recommend this company to anyone.

Approximate cost of services:
$1,200.00
Was this review helpful?
Company Response

Thanks, Tina. We are very grateful for the review. It is nice to know you were so satisfied with the service. Thanks for choosing Drain Rescue, we look forward to being the plumbing and drain service providers you will rely on.

Don - Toronto
Don - Toronto
6 reviews East York, ON
10/10

Sewer Backed Up, Replace Drain

Knowledgeable and professional. Sean, Vasyl and the whole crew were great. Answered all questions and worked in a very efficient manner. Office staff were helpful also. Cleaned up after everything was done and offered after-sales service too. Highly recommend.

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thanks Donald, for sharing your positive experience with our technician Sean and Drain Rescue. Customer satisfaction is very important to us right from the initial phone call to completion of the job as well as operating in a responsible manner; "above the line." and it seems like Sean and crew team have done just that! Thank you for choosing Drain Rescue!

Keith from Toronto
Keith from Toronto
2 reviews Scarborough, ON
10/10

Drain replacement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Stellar service from Dwayne and his team. You would hardly know they dug up portions of the driveway. Professional all the way. We ran into conflicting information from the city and Dwayne was very helpful work our way through the confusion. He explained the situation in a very straightforward way, provided options and in the end gave us the right advice. I'd recommend Dwayne to anyone needing plumbing help, especially something that has a significant cost associated with it. 10 out of 10.

Approximate cost of services:
$8,500.00
Was this review helpful?
Company Response

Thanks Keith. We are very grateful for the review. It is nice to know you were so satisfied with the service. Thanks for choosing Drain Rescue, we look forward to being the plumbing and drain service providers you will rely on.

Bugs from Burlington
Bugs from Burlington
1 review Burlington, ON
10/10

Water leaking

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I looked at the reviews before hiring a plumber. That is why I am writing a review. We were not disappointed. We had water leaking and from up stairs to down stairs. A very courteous plumber, Terrence, came and told us what the problem was and fixed it. We had just moved into our house two weeks ago so we had a few faucets and other little things done by the plumber as well. Well worth it since he knew exactly what he was doing. We were very pleased with the service of Drain Rescue and with Terrence who sent to our home to fix our leak. Thank you

Approximate cost of services:
$1,600.00
Was this review helpful?
Company Response

Thank you for the response, Bugs! We love to hear that a member of our team has left a lasting impression! Customer satisfaction and loyalty are large points of pride for Drain Rescue!

Jennifer
Jennifer
2 reviews Brampton, ON
10/10

decreased facet pressure and leaky flush valve toilet

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Terrance was excellent at troubleshooting the problem of decreased pressure in outside facet and fixed the problem. Was able to fix the leaky flush valve without any issues on our imported toilet - Cidamar. Would recommend Drain Rescue and if needed use the service again.

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Thanks Jennifer, for sharing your positive experience with our technician Terrance and Drain Rescue. Customer satisfaction is very important to us right from the initial phone call to completion of the job as well as operating in a responsible manner; "above the line." and it seems like Terrance has done just that! Thank you for choosing Drain Rescue!

Greg Rutledge from Hamilton
Greg Rutledge from Hamilton
1 review Hamilton, ON
10/10

drain trap broken, flooding in basement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dwayne was excellent in his approach to diagnosing the problem, and getting me in touch with individuals who could clean up the flood. Was a long weekend and his team was courteous and professional the entire time. Really appreciated how hard he worked and how quickly he worked.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Thanks, Greg. We are very grateful for the review. It is nice to know you were so satisfied with the service. Thanks for choosing Drain Rescue, we look forward to being the plumbing and drain service providers you will rely on.

Maurice from Oakville
Maurice from Oakville
1 review Oakville, ON
10/10

Basement drain service

Dwayne from Drain Rescue came and cleared the drain in my basement. He showed me on the camera system why it had backed up and what was needed to fix it. He did not pressure me and left it up to me if I wanted it done. He only gave me his recommendation of what he would do.

Approximate cost of services:
$260.00
Was this review helpful?
Company Response

Thanks Maurice. It was a pleasure to read your review to learn just how happy you were with Drain Rescue' service. It is rewarding to know that our efforts to make customer service top priority were well received by you. Thanks again for choosing Drain Rescue, we do look forward to being the plumbing and drain service providers you will continue to rely on.

Matt Brushett from Toronto
Matt Brushett from Toronto
1 review Toronto, ON
10/10

Clogged Toilet

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dwayne was great. He was very fast and polite. He helped clear the problem and was great about keeping the area clean and was in and out within half an hour. Great job.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thanks Matt, for sharing your positive experience with our technician Dwayne and Drain Rescue. Customer satisfaction is very important to us right from the initial phone call to completion of the job as well as operating in a responsible manner; "above the line." and it seems like Dwayne has done just that! Thank you for choosing Drain Rescue!

Marina Maundrell from Oakville
Marina Maundrell from Oakville
2 reviews Oakville, ON
10/10

clear sewage backup/replace pipes

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I contacted Drain Rescue on April 19 regarding sewage backup in my laundry room. Dwayne came out that day, rectified the situation and advised me of further work required regarding damaged pipes both inside and outside my house. That work commenced April 22 and lasted 3 days. The work crew was hard working and pleasant. I found Dwayne to be totally professional, knowledgeable and a pleasure to deal with. I also found Melissa at the head office to be accommodating and pleasant. I have no hesitation in referring this company.

Approximate cost of services:
$11,000.00
Was this review helpful?
Company Response

Thank you, Ms. Maundrell, for sharing your positive experience with Drain Rescue and our technician Dwayne. We are happy to hear that you received the excellent service that you deserve and that Drain Rescue is always striving for. We would gladly appreciate any recommendations for plumbing/drain services! Thank you for choosing Drain Rescue!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Rescue Plumbers

Drain Rescue is a privately owned residential and commercial plumbing company. The company was founded in 1997 and has enjoyed a steady rate of expansion, achieving a commanding presence within the service industry. Drain Rescue provides the highest quality of plumbing service and installation. Our industry-certified licensed plumbers, drain technicians …

CATEGORIES
Drain Services
PRODUCTS
Plumbing Experts and Drain Technicians on-hand and ready to diagnose your residential or commercial plumbing and drainage issues.
SERVICES
Drain Rescue
BRANDS
The need for clean water and proper collection and transport of waste materials.
STYLES
EMERGENCY RESPONSE SERVICE FOR RESIDENTIAL AND COMMERCIAL ENTITIES.
SPECIALITIES
All Plumbing Aspect and Drain Specialization.
WEBSITE
http://www.drainrescueplumbers.com
YEAR ESTABLISHED
1997
NUMBER OF EMPLOYEES
35
RETURN POLICY
All of our work comes with a written guarantee.
PAYMENT METHOD
All major credit cards, cash and cheque.
LICENSES
Master Plumber Toronto (P17922); Master Plumber Hamilton (08 275351 MA); Master Plumber Mississauga
MEMBERSHIPS
Yes
LIABILITY INSURANCE
Yes
DIPLOMAS
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Yes
BONDED
Yes
PROJECT RATE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We have a guaranteed warranty of 25 years on any underground installation or repair.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.