Dr. Green serviced my lawn claiming I had ordered the service over the telephone. When I phoned they insisted I had order the service. I refused to pay but was harassed for serveral months and threatened with collections. If this happens to you ask for the telephone recording of your order. They will not be able to provide it. The BBB were useless for this complaint and yet I see I am not the only one who has had problems with this company!
- Approximate cost of services:
- $65.00
- Company Response
I am sorry to hear that you have had such a negative experience with our company. We are a family owned and operated business and pride ourselves on providing quality workmanship and customer service to all of our clients. My name is Kyle Ratcliffe and I will be handling customer complaints from this point forward and I would welcome the opportunity to rectify your issue. I invite you to please contact me so we can further discuss your particular issue. My contact information is as follows: telephone 519.489.6004 ext 217 and email kyle@doctorgreen.com. I look forward to speaking with you.