Dr Green provided me lawn care service in 2009. I called them and negotiated a price for 2009. In 2010, they entered my property without my permission, and then sent me a bill for services I did not order. Then they started harassing me for payment, saying that theirs was a continuing service and hence I was obligated to call & cancel. I did not agree to a contuing service either verbally or in writing. This company prefers to use tricky/sleazy methods to make money rather than earning their customers loyalty by using honest/fair methods. I am confident that this will not work in the long run and that this compnay will eventually die as a consequence of its own lack of business ethic. Anyone reading this is cautioned about dealing with Dr.Green. They are easily the slimiest party I have dealt with.
- Approximate cost of services:
- $150.00
- Company Response
I am sorry to hear that you have had such a negative experience with our company. We are a family owned and operated business and pride ourselves on providing quality workmanship and customer service to all of our clients. My name is Kyle Ratcliffe and I will be handling customer complaints from this point forward and I would welcome the opportunity to rectify your issue. I invite you to please contact me so we can further discuss your particular issue. My contact information is as follows: telephone 519.489.6004 ext 217 and email kyle@doctorgreen.com. I look forward to speaking with you.