One season lawn care (summer 2009)
If you read this, you have already read all responses before me. Let me join the club of screwed customers.
The promised green lawn without weeds within a season. Guess what? It never happened. They sent guy to pick up weeds by hand and despite I told them not to come again anymore, they charged me for the service next April as they claim somebody came to apply unwanted service to my grass. I became furious at that point. Ever since they call me every week (am I alone customer with them?!), the send weekly letters and apply interest on that wicked service I never seen. Be very careful with them. I filed complain with BBB and I suggest you to do the same if you were hit by that company. I wish there was a lawyer out there who could take a class action suit against this company. Not kind of business you wish to have in GTA.
- Approximate cost of services:
- $250.00
- Company Response
I am sorry to hear that you have had such a negative experience with our company. We are a family owned and operated business and pride ourselves on providing quality workmanship and customer service to all of our clients. My name is Kyle Ratcliffe and I will be handling customer complaints from this point forward and I would welcome the opportunity to rectify your issue. I invite you to please contact me so we can further discuss your particular issue. My contact information is as follows: telephone 519.489.6004 ext 217 and email kyle@doctorgreen.com. I look forward to speaking with you.