One of two new doors installed was dented and required replacement. The team at Dodds replaced the dented panels without hesitation. The work was done promptly and to my complete satisfaction. Exceptional service.
- Approximate cost of services:
- $1,000.00
- Company Response
Denting can occur during transporation or installation and to avoid further risk of denting we do not unwrap the doors when received from the factory but only do so when on the job site. If the door has a dent we have no option at this point but to install it but we immediately order replacement panels from the factory. Dents are a scourge in our industry and the true test of a company is how they deal with a situation after installation. At Dodds we are always there for you and your satisfaction is guaranteed. Thank you Frank for the review.