Enercare Home Services

DO NOT deal with this company - i have been battling since the spring to end my monthly billed maintance charge. They said i could not break the 'contract' as i had agreed to a one year term - my service with them began almost 15 years ago - i DID NOT agree to a one year plan - they said they would pull the VOICE RECORDS to prove i agreed to a 1 year contract....the next person i spoke to said they didn't have to as i had continued paying and hence was an agreement???? after speaking to 5 different staff - and requesting twice i speak with a supervisor, who never called me back - they have no proof i agreed to a 1 year plan AND it is illegal in Ontario to automatically renew a contract (this being a contract i never agreed to) finally i involved Enbridge who said i do not have to pay and they took the charge off my Enbridge bill. This morning i received a bill directly from enercare - and to top it off in May i received a mailing from Vice President asking me to return to enercare and they would give me a good deal. DO NOT DEAL WITH THIS COMPANY!