Enercare Home Services

When I terminated the water heater contract, Enercare picked up the old unit for free, as it was over 20 years old. However, afterward it became difficult to untangle myself from this company. They kept calling me, trying to sell me on their products or to go back to a contract with them. Four months later, they are still charging me for the rental. Every time I get the same message that it will take 2 billing cycles to have that fee removed. Meanwhile, it is against the company policy to acknowledge mistakes or reimburse customers for the inconvenience.