New hot water tank, AC, furnace and gas line
This has been a very frustrating experience. We were not told we needed a BBQ to have gas line installed. Had an appointment booked (took another day off work) only to have no one show up, and the company told us nothing was booked. Horrible customer service, we tried to have this booked on a weekend as the technician said we could but Enercare told us they do not do that. Now I have to take a third day off of work to have this done. We've talked to 6 people to try and get this resolved with one person hanging up on us. Very unhappy.
- Approximate cost of services:
- $9,000.00
- Company Response
Hi Katherine - I'm very sorry to hear this and completely understand your frustrations. Please email me at support@enercare.ca with details of your account, including address and phone number, so that I can look into your case. Thank you!