An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Although I requested a direct energy technician a contracted technician showed up. He identified himself right away and said he would call dispatch and advise them of the mistake so they could have a Direct Energy technician come out instead. He was very polite and nice so I asked him if he was any good, he said one of the best. With his reply I decided to let him do what was expected. Low and behold, this technician was one of the most excellent I have ever had. He was friendly, knowledgeable, he left the work area as it was when he first started, He was the perfect gentleman and technician. I would recommend him to anyone wanting a good technician and a good representation of Direct Energy. Thank you for sending such a fantastic person, much appreciated.
- Approximate cost of services:
- $150.00