An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
It was the third time my furnace broke down. It was Sunday, late night and very cold. A Direct Energy support worker was actually available to take my call and get a technician out to my house the next day. The technician was very professional, quick with the repair and informative about the efficiency and general condition of my furnace. I'm definitely convinced that i need to change my furnace before next winter. Over the years, the Home Heating Protection plan has been definitely worth it!!!
- Approximate cost of services:
- $0.00