Dial One Professional Duct Cleaning

I was reconnecting my dryer duct to the original vent and realized that the old duct was heavily linted and decided to have the duct professionally cleaned. I had already decided to call Dial One for a quote after reading its reviews on Homestars. However, the fellow I hired to reconnect the dryer duct, also recommended Dial One when I asked for the name of some companies who did duct cleaning. Joe was very prompt in returning my call and after discussing what I needed done, I decided to go ahead and have all of my ducts cleaned as I had moved into my house only a couple of years back and I knew that the previous owner had never really taken care of the house. The price Joe quoted was very reasonable and the dryer duct was included with the job.
The person who came over to clean the ducts was Wil and he actually came a little early which was great. Wil was friendly and at the same time very professional. He explained very patiently what he was going to do and it became obvious to me quickly that he knew what he was doing. Wil managed to keep a conversation going while he was doing the work and I was observing and he showed me with the camera how much dust and debris was being cleaned out of my ducts. He cleaned up after himself as much as possible and apologized when a mess was made especially when he got all the lint out of my dryer vent (totally understandable). Wil also fixed a couple of shoddy workmanship from previous duct cleanings or projects and recommended that I install a drain instead of keeping the drainage pipe for my air conditioning system. Overall, I was impressed with the work and I was certainly happy that Wil treated my house like it was his own and he was very careful moving around. Lastly, though some companies try to get your business again as soon as possible, Wil, who left a reminder sticker on my furnace, said that I might want to look at having my ducts cleaned again in 3 to 5 years taking into consideration things like allergies and smokers in the house. While it may be a few years before I have my ducts cleaned again, I certainly look forward to doing business again with Dial One and its professional workforce when the time comes.