The persons were very professional and knew their job well. They were courteous and we liked them

Tech was friendly and explained as he went. Very thorough job with
a camera video attached to vents showing the dirt/etc as it was being
vacuumed out. He took the needed time to do a complete job and cleaned up after. I am happy with the service and would certainly recommend the company to anyone looking for duct cleaning ;)

Recently had air ducts cleaned. MJ was very informative and professional. He explained every procedure that was done. Even showed us video during cleaning procedure before and after. Had ducts cleaned in the past but it wasn't done like Dial One. Will be definitely using them again and requesting for MJ. Keep up the good work.

MJ and Aiman came to my house to clean our ducts and dryer vent. They did a great job at cleaning, disinfecting and deodorizing everything . They were prompt, professional, careful and courteous working in our home. The place smells so much cleaner and weve noticed a drastic reduction in dust. I highly recommend Dial One Professional Duct Cleaning.

Amira did a great job. He provided a video of the returned being cleaned. He found pieces of an old vent cover that were no longer needed and he even went under my porch to clean my dryer exhaust.

Two young men arrived early for their appointment did a fantastic job cleaning my ducts would hire them again in a heartbeat . Job well done. Thx guys

We bought a house and although it looked clean, it wasnt.

I vacuumed the floor register and within seconds clogged my vacuum, there was a ton of dust and debris. The first couple of days in the home all we did was sneeze, actually thought of moving out and renting the place!

Thats where Dial One came in - the before and after pictures tell the story. At least an inch of hair, fur, dust, crud and who know what else!

The real test?
NO MORE SNEEZING!

Aiman & Amjad - Thank you!!!
Youre pleasant to work with, thorough and professional.

Very happy with the provided service. The team is very professional and caring. We had to reschedule due to a last minute event, and they were very understanding.

Will not hesitate to call them in the future when needed.

MJ and his brother did an amazing job cleaning out our ducts after a significant reno. They were efficient and professional and did a great job. The place even smells cleaner!

Update: The company stood behind its 100% satisfaction guarantee. They returned and addressed my concerns, explaining a small house can be completed quickly by pros. Regardless, they redid the job, provided good tips, and even replaced my dryer vent hose with a new one I had on hand. A class act. I am now fully satisfied and will recommend Dial ONE to others. 10/10 new rating.

Original:
Two techs arrived at 9:45 a.m. and were done in 50 minutes flat. You might expect that from a fly by night, but not from a company that has been around for years. The promise was for approx 2 hrs of time.

I complained: I was promised 2 hrs. The tech responded I was getting 8 years of experience and two guys. They normally work solo, but the other truck was out of commission, so they were doubling up today. Does that mean they doubled up on appointments?

Customers always expect years of experience from their service providers. Many local industry websites state a range of 2 to 4 hrs for cleaning ducts, using two techs. My job was less than 1 hr.

They forgot to take out the furnace filter. A clean Carrier original, costing $60 was destroyed and shown to me afterwards, caked in dirt. Isnt that also a sign the ducts can use more cleaning time?

I have a large intake vent in the basement. Looking at the screws, there was no attempt to remove the vent.

The tech said there is a satisfaction guarantee, and I can bring it up to the company. Here I am, wanting to learn more.