Delta Air Systems

Heating & Air Conditioning
Waterloo ON N2V 1A1
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Reviews for Delta Air Systems

Average customer rating:
9.9 10 (292 reviews)

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Hugh Smyth in Kitchener
Hugh Smyth in Kitchener
1 review KITCHENER, ON
10/10

furnace and air

The guys who installed the furnace and ac were pros, worked at a steady pace and yet had time to answer my questions during install. Did a great job! Thanks Charles for all your help and advice

Hugh Smyth
Kitchener

Approximate cost of services:
$7,800.00
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Company Response

Thank you for your feedback I will pass it along to Charles and the Install Team. And thanks for choosing Delta

Martyn Lear in Cambridge
Martyn Lear in Cambridge
1 review Cambridge, ON
10/10

Furnace and Airconditioner

We bought a new furnace and air conditioner from Delta and were very impressed with all aspects of the experience. The salesman Scott was very knowledgeable and a lot more honest than another company that we had dealt with. The installers were fast, courteous and performed an excellent job. They clearly explained the operation of the new units and cleaned up thoroughly when the job was completed. I highly recommend this organization.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for your feedback on your installation. I will pass them on to the team members

Stephen & Michelle Kauk in Kitchener
Stephen & Michelle Kauk in Kitchener
1 review KITCHENER, ON
10/10

Installation of a new furnace and A/C

Scott was the saleman who came out and provided us with a very competitive quote. When the work was performed, the installers were very professional and helpful when it came to explaining how the new systems worked, etc.) We appreciate the time spent to ensure we'll have years of worry free heating and cooling in our house! Thank you.

Approximate cost of services:
$0.00
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Company Response

Thank you for your feedback on your install. I will pass them on to Scott and the install team.

Darlene & Paul Kroisenbrunner in Kitchener
Darlene & Paul Kroisenbrunner in Kitchener
1 review Kitchener, ON
10/10

Furnance inspection and New Furnance Purchase

After our furnace inspection we were advised we had a cracked Heat Exchanger. Less then a week later we were given a quote for a new furnance and it was installed within 2 days. Our salesperson Scott, was friendly fast and explained everything in layman's terms. Scott dropped by during the installation and again a few days later to make sure everything was working as we expected. The installers were friendly, and made sure to do everything right, including laying cloth down on our steps. They installed our new digital thermostat and took the time to set it and explain everything to us. We would highly recommend Delta Air for your Furnance and Air Conditioning needs and suggest you ask for Scott for a quote. thanks again for great service.

Approximate cost of services:
$4,500.00
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Company Response

Thanks for the great feedback

Donna & Don Kitchener/Waterloo
Donna & Don Kitchener/Waterloo
1 review Waterloo, ON
10/10

New Furnace

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We recently had a new Furnace & A/C installed by 2 excellent workmen. ( Delta Air Systems). Steve & Jacob certainly impressed us with their ability, & workmanship. Steve patiently explained to us the control system & his obvious experience reassured us he is extremely capable of performing this complicated work. They worked quietly & efficiently-also we are pleased that they left everything tidy & clean . Thank you Scott for your helpful, patient, pleasant manner & information conveyed to us . We would be pleased to recommend your Company in the future.

Approximate cost of services:
$7,000.00
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Company Response

Thank you Donna & Don for your remarks involving your installation from Delta. I will pass them on to the Guys.

dan watchorn in Waterloo
dan watchorn in Waterloo
1 review WATERLOO, ON
10/10

Install new Lennox furnace

We recently installed a new Lennox furnace in our home. The entire process was made easy from the assessment and quote by Stan Blomberg. He provide options and recommendations and outlined all discounts and government energy rebates that were available to us. Dale and Jason did the install and I was really impressed with their professionalism and the quality of their work. They were done on time and went over the entire system with us. Everything is working perfectly and all the rebate forms have been processed. Its nice when you see a company deliver on the promise. I would highly recommend Delta Air Systems.

Approximate cost of services:
$4,300.00
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Company Response

Thank you for your feedback on your install. I will pass them on to Stan and the install team.

Dave Dilkes  in Kitchener
Dave Dilkes in Kitchener
1 review KITCHENER, ON
10/10

Furnace Replacement

We recently had a new Lennox High Efficiency furnace installed to replace a 30+ year old unit. Stan the account rep from Della did a great job in assessing our needs and putting together an acceptable proposal.
The installers arrived on time, took out the old unit and had the new installed within a few hours. There was absolutely no mess and no surprises.

I'd recommend their service to anyone looking for a a "hassle free" installation of a new furnace.

Approximate cost of services:
$3,500.00
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Company Response

Thank you very much for your comments I will pass them on to Stan and the install team.

Jeff Ashton in Kitchener
Jeff Ashton in Kitchener
2 reviews Kitchener, ON
10/10

Lennox Furnace Replacement

In October 2011, I had my 23 year old furnace replaced by Delta with a high efficiency Lexnnox furnace. I was going to write this review sooner, but I procrastinated. It wasn't until recently, when I had a contractor in to install tile, that I realized just how good Delta's service was.

One of the things I valued most about the work Delta did, was that the installation team ensured I was ok with all decisions throughout the process. This included the new placement of the hot water heater, and where the external intake and outtake pipes for the new furnace would be installed. It would have been easy to just go ahead with what they thought best, but the fact that they sought out my approval first, was extremely appreciated.

Another important point in contrast to the recent contractor, was that the Delta installation team respected the conditions of my home. They laid out drop sheets from the front door to the basement, and took the proper care to not damage the walls while carrying in the new furnace.

I should also mention the thoroughness of the quote process. Unlike the other companies I got quotes from, Scott Padfield was extremely detailed. He examined the entire house, where others only focused on the furnace room. He made recommendations about relocating my cold air returns for better air conditioning performance, even though I wasn't getting an air conditioner installed yet.

In retrospect, I'm very satisfied I went with Delta Air Systems. I'm able to sleep easy and warm this winter knowing they've done a quality installation. Now I just wish they had tile installation guys with the same integrity. :)

Thanks Delta

Approximate cost of services:
$5,000.00
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Company Response

Thank you very much for your install comments I will pass them on to the install team.

Dan in Kitchener
Dan in Kitchener
1 review Kitchener, ON
8/10

Furnace replacement

This is our second system installed by Delta, the first at a previous home. There was a reason we chose them a second time.

Of all the companies we had out to quote, Scott was the easiest to talk to, and the person I felt most comfortable with for the install of our unit.

The first unit we had installed by them went off without a hitch. The installers were very knowledgeable and did a top notch job.

This time around we weren't as happy with the installers. They left some very large gaps around the transition from the old duct to new, and around the air con. coil. We did raise this issue to our rep. and it was fixed a few weeks later. In the end we are ver happy with the job they did.

We would defiantly use them again for any further hvac needs.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Follow up to the install could have been done a bit quicker. It was about 2-3 weeks after that we heard from them. And then it took a follow up email a few weeks later to have our issue resolved. (it was a small issue, so it was not a huge deal)
Any advice to offer fellow homeowners facing a similar project?
Don't waste your time shopping around, Delta will probably come up the same or slightly cheaper, and they do a great job.
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Company Response

Thank you for your review of your recent installation. I will pass on your notes to the Team. And thanks for choosing Delta again for your new equipment.

Carolyn in Waterloo
Carolyn in Waterloo
1 review Waterloo, ON
10/10

Furnace & Humidifier

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I had Delta Air Systems install a furnace for me on Dec. 7th of this year. I found the salesman Scott, to be extremely helpful when choosing what would be appropriate for my home. He was very professional and honest and did not try to oversell me .Some of the other companies that I had give me a quote, tried to sell me more than I wanted or needed.
When the installers came, they were on time, put down sheets everywhere to protect my floors and carpet, were very respectful of my time and home. They went about their job with few interuptions . Any questions were asked very politely. When they left my home it was as if they had not been there- clean and the basement where they were working, was neat , tidy and clean. The new lines were marked clearly.
Scott came by a few days later to check the system and is recommending a slight change in the position of the filter . He checked it all out and explained the usage of the new thermostat. He offered to come back if I had any questions to help me out. He told me that I could call him any time.
That is the kind of service that I am pleased to recommend to others!

A very satisfied customer
Carolyn

Approximate cost of services:
$4,900.00
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Company Response

Thank you for comfirming we taking the right steps to delighting our customers. And thank you for choosing Delta

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Delta Air Systems

Delta Air Systems has been in the business of improving the quality of the environment in homes and businesses since the 1950's. Our approach has always been to listen first --fully understanding your needs makes it simple to develop practical and cost effective solutions.

We service what we sell and sell only what we service. That's why we deal only with the top brand names in the industry. Established manufacturers with products that are certified, tested and approved.

Delta Air Systems has passed the Lennox Quality Dealer Standards Program. It is a commitment to excellence through top quality customer service consistent in all participating independent dealers.

For helpful tips and information, please visit our blog: https://deltaairsystems.com/blog/

Our services includes: Furnaces, Air Conditioners, Heat Pumps, HRV/ERVs, Air Filtration, Geothermal, Residential Drain Water Heat Recovery systems, hot water tanks, tankless water heaters, tubeheaters, garage heater, space heaters, fireplaces, thermostats, duct cleaning, ductwork, chimney liners, ductless mini split, Hepa filter,IAQ, filters, AC, water softeners, electronic air cleaners, Ecobee thermostats,honeywell ,dehumidifiers, humidifiers, boilers, UV lights,.
We also service Aprilaire, Carrier, York, Monitor, Trane, Lennox, Goodman, Amana, Coleman, Bryant, Payne, Reliance, Rheem, Rudd, Heil, Keeprite, Luxaire, Ducane, Kozy, Town & Country, Montigo, Viessmann, Larrs, American Standard, heating & air conditioning issues are our specialty.
Install, service, and maintenance plans for red flagged furnaces, air systems, hvac, heating, cooling, furnace, air conditioner, cracked heat exchange, fireplaces, etc.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Heat Pumps, HRV/ERVs, Air Filtration, Geothermal, Residential Drain Water Heat Recovery systems, hot water tanks, tankless waer heaters, fireplaces
SERVICES
Furnace Installation, AC installations, Furnace Service, Furnace Repair, AC Service, AC repair, Air Conditioner Repairs, Air Conditioner Service, Planned Maintenance, HVAC diagnostics, Fireplaces, Humidifiers, Air Cleaners
BRANDS
Lennox, Daikin, Aire-Flo Vanee, IBC, Viessmann, Montigo Fireplaces
SPECIALITIES
Residential Heating, Cooling, Filtration,Ventilation, Furnace Repair, AC repair,Furnace Maintenance, AC Maintenance,Duct systems, H-vac, Heating, Cooling, Furnace, Air Conditioner, Cracked Heat Exchange, Fireplaces, etc. Daikin, Lennox, Vanee, IBC, Viessmann, Government Rebates, Rebates
WEBSITE
http://deltaairsystems.com/
YEAR ESTABLISHED
1955
NUMBER OF EMPLOYEES
40
RETURN POLICY
Yes
PAYMENT METHOD
Visa, MasterCard,Debit,financing available
LICENSES
TSSA, All installers and service personal are fully licensed
MEMBERSHIPS
BBB, HRAI
LIABILITY INSURANCE
Yes
DIPLOMAS
YES
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
YES
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Full Factory warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.