David Snell Building Services Ltd.

Windows & Doors Installation & Service
Mississauga ON L5L 5N4
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Windows & Doors Installation & Service
David Snell Building Services Ltd.
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82%

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Reviews by rating (past 12 months)

Reviews for David Snell Building Services Ltd.

Average customer rating:
7.9 10 (68 reviews)

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Sher in Mississauga
Sher in Mississauga
12 reviews Mississauga, ON
8/10

Good local contractor.....repeat customer!

We have used David Snell Building Services for quite a few of our home renovations including windows, patio doors, garage doors, shutters, front entrance and side door. The service was prompt and excellent quality. Even though we had a recent problem with our front door glass fogging, they removed the glass and had it resealed.

Review has 1 previous version
Approximate cost of services:
$3,500.00
1 of 1 people found this review helpful.
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Company Response

Hi Sher, thank you for your review! We love repeat customers, and referrals! Let us know if you need help with anything else and consider it done, with a smile and great service of course!

David Snell
905-828-8111

Joanna R in Brampton
Joanna R in Brampton
1 review Brampton, ON
1/10

Window Install

The window had to be re-installed, the original install was not done correctly. After 11 months my partner is finally smiling. I must say that Tony and Eddy did the best job ever. David did come through on his promise, to have it done correctly.

Review has 2 previous versions
Approximate cost of services:
$6,500.00
1 of 1 people found this review helpful.
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Company Response

Joanna I appreciate your review but don't really have any recall of any issues other than 1 window which was replaced without any issue so I'm confused by the 1 out of 10 ?
David Snell

Thomas
Thomas
7 reviews Mississauga, ON
2/10

DOORS

I ordered a new front door and side door on April 6 and was told they would be installed within 5 to 7 weeks. They were actually installed on July 3; more than 12 weeks after they were ordered. I had to continually follow up to find out the status of the installation. On the side door, I had ordered a specific type of glass. I went with David because he had installed it at my daughter's house and no one else seems to have it. When the door was finally installed, it had the wrong glass in it. David told me it was quick fix, and would take care of it. After constant prodding; it finally got installed on August 10th; more than 5 weeks after the door installation. Unfortunately, once again, it was the wrong glass. I told David not to bother replacing it a third time; I was done with him. While waiting for the glass replacement I sent him a text and asked "when are you installing the glass on my side door?" to which he responded "as quick as I can". I followed up with "a specific date would be helpful" to which he responded "trying". These curt comments are neither professional nor helpful. My availability over the summer is limited and I needed a specific date to ensure someone was available. Finally, I paid half the invoice when the door was ordered, with the other half due on completion. One the door had been installed however, and after David knew of the glass needing replacing, he charged my credit card for the second instalment. It was only after I told him I would reverse this payment that he finally sent someone out to change the glass. David told me he was short staffed and this caused the delay. However, all I wanted was a firm date which I had trouble getting. The date he finally gave me was on short notice and not convenient, but I took it to get the job finished. As it turned out, it was a only a 15 minute job. I would not recommend this company.

Approximate cost of services:
$5,600.00
1 of 1 people found this review helpful.
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Company Response

Tom
I am very appreciative of all the work you and your family did with me
It is true that I thought the front door system would be quicker than the time it took Venting sidelites took a lot longer than I thought they would and my optimism was incorrect.
You are also correct that the door came with the wrong glass at the side door as the supplier made a substitution without my knowledge
The glass that was originally ordered was no longer made by the supplier but we only realized this much later This mistake was not intentional by any means and my offer to you was that you could pick any glass in my catalog regardless of expense and I would be happy to do for you.
This last contract with you represents the very highest quality of product and workmanship that I could possibly produce. I spared no expense on your front door system and it was very important to me that you be happy. Delivery was partially delayed due to the extras done in producing that system the way it was done as I really wanted it to be perfect for you.
I have always dealt with your family honestly and hope the very best for all of you going forward
David Snell

anne haslett oakville
anne haslett oakville
3 reviews Oakville, ON
10/10

Windows and Front Entrance Doors and Windows

I have used this company twice now. Not only is the owner a person who really cares about his clients but also the people working for his company installing are caring , clean and sure know their work. I wish more businesses would have these ethics. Thanks all involved including the secretary who is just as nice.
Anne and Chris

Approximate cost of services:
$5,000.00
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Company Response

Hi Anne, thank you for leaving a review! We love repeat business and we're happy you can see that we really care about our clients, our crew, and the quality of work we do!

David Snell
905-828-8111

Anne in Toronto
Anne in Toronto
1 review Toronto, ON
10/10

Long time customer

New doors look great. Mario did a thorough job of installation. Doors ready ahead of promised date. We have used David's company for many years. We have referred our friends and neighbours. We will use David for any future needs. Thanks!!!

Approximate cost of services:
$1,500.00
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Company Response

Thank you for your review! We're glad to have helped you!

David Snell
905-828-8111

Private User
Private User
Private User reviews Mississauga, ON
8/10

Screen door purchase

We have been dealing with David Snell for over 15 years - windows, bay windows, patio doors etc. Delivery has always been as agreed and follow up service, for lifetime guaranteed products, has been satisfactory. We have been satisfied to the point of referring friends and neighbours to David. Our recent purchase of two screen doors fell between the cracks due to extenuating circumstances that no one could have predicted - force majeure so to speak. However all has been taken care of to our satisfaction and we will continue to use David Snell for future purchases as well as recommending him to others.
In good faith, we still returned to David for more products, notwithstanding the service delays.
On February 22 of this year we obtained a quotation for two screen doors, signed a contract the same day and paid in full, that day, with a credit card. We were told someone would advise when the doors would be installed.
On March 7 after hearing nothing we wrote to the sales rep. asking when the doors would be installed. He said he would follow up with David. Over the next month, we heard nothing.
On April 5 we wrote the sales rep, again, advising we had not heard from David. The rep. said he would contact David.
On April 7 David showed up and measured the door frames to confirm the measurements of the sales rep. David said we would have our doors installed no later than April 30. On April 6 we sent a note to David asking for the date of installation. We heard nothing back.
On May 17 we contacted the sales rep. - we had no doors, David had our money and wasn't communicating. The sales rep. advised we would have our doors by May 20 and David would be in touch with us.
On May 30, 100 days after signing the contract, and paying for the doors, we had no doors and no contact from David.
Fortunately, we had paid by credit card. We contacted the credit card company and eventually the bank credited our account for the monies and to this day we have heard nothing from David or his sales rep. as to why they had failed to install the doors and had chosen to be uncommunicative.
My advice is that you do not pay anything up front and only when you have delivery and installation of your products, should you pay him anything. If you do pay up front, use a credit card as that is the only guarantee that you are protected.
Better yet, go to some other company that provides good service and sticks to their agreements.
You can draw your own conclusions as to what happened here. For me, I have no idea.

Review has 1 previous version
Approximate cost of services:
$1,100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you for your review! We're glad to have provided you consistent quality and value for over 15 years!

Private User
Private User
Private User reviews Mississauga, ON
10/10

Garage door

This company is a great company and I know David back to ten years ago who made our windows. This time I asked him to build a new double garage door. The work done in one day with 100 percent satisfaction. The price is very good compared with the quality material and workmanship. We are very happy with this business.

Approximate cost of services:
$1,400.00
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Company Response

Thank you for your review! We're glad to have provided you quality service for over 10 years!

David Snell
905-828-8111

Ron from Mississauga
Ron from Mississauga
5 reviews Mississauga, ON
10/10

Windows

We've had David Snell do a lot of work around our house including, Windows, Garage door, Evestroughing, etc. We have no complaint about the quality of work. He always provides excellent installers and quality products. Our new kitchen crank-out window had the screen coming away from the frame allowing ants to march into the kitchen. We called to have fixed and the problem got solved.

Review has 1 previous version
Approximate cost of services:
$0.00
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Company Response

Thank you for your review Ron! It means a lot to us to have awesome customers such as yourself!

David Snell
905-828-8111

Douglas Brown from Mississauga
Douglas Brown from Mississauga
4 reviews Mississauga, ON
10/10

Siding, windows and doors.

Had our home worked on by David Snell quite a few years ago. Recently I contacted him regarding some minor adjustments such as a side vent and a sliding screen door. He dispatched techs Mike and Huzma on two separate occasions and they completed the repairs in a courteous and professional manner. It's worthy of mention as David has stood by his work even after the passage of time. All vendors should adopt this code of ethics as that's what exemplary service is all about.

Approximate cost of services:
$0.00
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Company Response

Thank you for your review Douglas! We're glad to have been able to help you!

David Snell
905-828-8111

marc.deo75 in Mississauga
marc.deo75 in Mississauga
1 review Mississauga, ON
10/10

Home siding, garage door installation.

David Snell deserves a 10 rating across the board. My wife and I had spend extensive time getting quotes from several companies and meeting with them because we had specify things, "details" we wanted for the Siding on our house. All the other companies would agree to those details but then would conveniently leave them out when they submitted our quote. Finally we met with David, and when we told him our ideas, he did not shy away. He listened, understood, and even gave us some ideas of his own. He included every single detail we discussed in the quote (and there were MANY) and lived up to all of them. The installer - Steve - was beyond amazing, and my house looks absolutely spectacular. I still have people coming up to our front door and asking us who did our siding. Furthermore, David has proven to be genuinely honest. Worth mentioning is that there was a mixup with the type of siding - the company had sent a lower end siding to the house and it was installed. Steve noticed this partway through the job after most of the lower level had been installed and immediately told Dave, who then immediately replaced the siding with the original one we had ordered. This is worth mentioning because I did not know about this and David did not have to tell me, he could have left the other siding on since it looked almost identical. This speaks VOLUMES. We subsequently decided to use David for our Garage door and boy are we glad we did. This spring we will use Dave to change our front entrance door to complete the look.
I am not an easy customer to deal with. I am somewhat distrusting, a little anxious. David was always reassuring and willing to answer my questions.
My house is located at Burnhamthorpe and Glen Erin, on a small court off the north half of council ring. I will try and upload a picture of the work if I can. David is great, Steve is Great. My house looks amazing and I am satisfied.

Approximate cost of services:
$1.00
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Company Response

10s all around, we love that! Thanks for the review Marc!

David Snell
905-828-8111

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about David Snell Building Services Ltd.

David D. Snell Building Services Ltd. was established in 1992 with the specific intent to provide homeowners with the best home improvement products, installation and service at the best possible price. We are located in Mississauga, Ontario and locally owned and operated.

Financing available including 6 month no payment option!

We believe very strongly that any homeowner choosing us can do so knowing that we truly want the best for them in every respect.

Here are 10 great reasons to deal with David D. Snell Building Services Ltd.:

- Members of the Better Business Bureau
- Members of S.A.W.D.A.C. (Siding & Window Dealers Association of Canada)
- Fully Licensed & Insured
- Best Product Warranties
- Highest Quality Workmanship
- We do the paper work for ecoEnergy Grants
- "EnergyStar” Certified
- “Window Wise” Certified

CATEGORIES
Windows & Doors Installation & Service and Siding
PRODUCTS
Vinyl Window Designs Ltd, Clopay Building Products, York Aluminum Storms Ltd, Trimlite, Richardson Doors, Verre Select, Novatech,ODL Doorglass, Sunview Patio Doors Ltd, Gentek
SERVICES
WINDOWS, DOORS, SIDING, SOFFIT & FASCIA, EAVESTROUGH
WEBSITE
http://www.davidsnellbuildingservices.ca/
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
0
MEMBERSHIPS
Window Wise Certified,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.