David Snell Building Services Ltd.

Windows & Doors Installation & Service
3361 Fenwick Cres Mississauga ON L5L 5N4
Write a Review
Write a Review
Website
HomeStars
Siding
David Snell Building Services Ltd.
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

63%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for David Snell Building Services Ltd.

Average customer rating:
7.4 10 (36 reviews)

Sort by

Thomas  from Mississauga
Thomas from Mississauga
3 reviews Mississauga, ON
2/10

DOORS

I ordered a new front door and side door on April 6 and was told they would be installed within 5 to 7 weeks. They were actually installed on July 3; more than 12 weeks after they were ordered. I had to continually follow up to find out the status of the installation. On the side door, I had ordered a specific type of glass. I went with David because he had installed it at my daughter's house and no one else seems to have it. When the door was finally installed, it had the wrong glass in it. David told me it was quick fix, and would take care of it. After constant prodding; it finally got installed on August 10th; more than 5 weeks after the door installation. Unfortunately, once again, it was the wrong glass. I told David not to bother replacing it a third time; I was done with him. While waiting for the glass replacement I sent him a text and asked "when are you installing the glass on my side door?" to which he responded "as quick as I can". I followed up with "a specific date would be helpful" to which he responded "trying". These curt comments are neither professional nor helpful. My availability over the summer is limited and I needed a specific date to ensure someone was available. Finally, I paid half the invoice when the door was ordered, with the other half due on completion. One the door had been installed however, and after David knew of the glass needing replacing, he charged my credit card for the second instalment. It was only after I told him I would reverse this payment that he finally sent someone out to change the glass. David told me he was short staffed and this caused the delay. However, all I wanted was a firm date which I had trouble getting. The date he finally gave me was on short notice and not convenient, but I took it to get the job finished. As it turned out, it was a only a 15 minute job. I would not recommend this company.

Was this review helpful?
anne haslett oakville
anne haslett oakville
3 reviews Oakville, ON
10/10

Windows and Front Entrance Doors and Windows

I have used this company twice now. Not only is the owner a person who really cares about his clients but also the people working for his company installing are caring , clean and sure know their work. I wish more businesses would have these ethics. Thanks all involved including the secretary who is just as nice.
Anne and Chris

Was this review helpful?
Anne in Toronto
Anne in Toronto
1 review Toronto, ON
10/10

Long time customer

New doors look great. Mario did a thorough job of installation. Doors ready ahead of promised date. We have used David's company for many years. We have referred our friends and neighbours. We will use David for any future needs. Thanks!!!

Was this review helpful?
Private User
Private User
Private User reviews Mississauga, ON
8/10

Screen door purchase

We have been dealing with David Snell for over 15 years - windows, bay windows, patio doors etc. Delivery has always been as agreed and follow up service, for lifetime guaranteed products, has been satisfactory. We have been satisfied to the point of referring friends and neighbours to David. Our recent purchase of two screen doors fell between the cracks due to extenuating circumstances that no one could have predicted - force majeure so to speak. However all has been taken care of to our satisfaction and we will continue to use David Snell for future purchases as well as recommending him to others.
In good faith, we still returned to David for more products, notwithstanding the service delays.
On February 22 of this year we obtained a quotation for two screen doors, signed a contract the same day and paid in full, that day, with a credit card. We were told someone would advise when the doors would be installed.
On March 7 after hearing nothing we wrote to the sales rep. asking when the doors would be installed. He said he would follow up with David. Over the next month, we heard nothing.
On April 5 we wrote the sales rep, again, advising we had not heard from David. The rep. said he would contact David.
On April 7 David showed up and measured the door frames to confirm the measurements of the sales rep. David said we would have our doors installed no later than April 30. On April 6 we sent a note to David asking for the date of installation. We heard nothing back.
On May 17 we contacted the sales rep. - we had no doors, David had our money and wasn't communicating. The sales rep. advised we would have our doors by May 20 and David would be in touch with us.
On May 30, 100 days after signing the contract, and paying for the doors, we had no doors and no contact from David.
Fortunately, we had paid by credit card. We contacted the credit card company and eventually the bank credited our account for the monies and to this day we have heard nothing from David or his sales rep. as to why they had failed to install the doors and had chosen to be uncommunicative.
My advice is that you do not pay anything up front and only when you have delivery and installation of your products, should you pay him anything. If you do pay up front, use a credit card as that is the only guarantee that you are protected.
Better yet, go to some other company that provides good service and sticks to their agreements.
You can draw your own conclusions as to what happened here. For me, I have no idea.

Review has 1 previous version
1 of 1 people found this review helpful.
Was this review helpful?
Private User
Private User
Private User reviews Mississauga, ON
10/10

Garage door

This company is a great company and I know David back to ten years ago who made our windows. This time I asked him to build a new double garage door. The work done in one day with 100 percent satisfaction. The price is very good compared with the quality material and workmanship. We are very happy with this business.

Was this review helpful?
Ron from Mississauga
Ron from Mississauga
4 reviews Mississauga, ON
10/10

Windows

We've had David Snell do a lot of work around our house including, Windows, Garage door, Evestroughing, etc. We have no complaint about the quality of work. He always provides excellent installers and quality products. Our new kitchen crank-out window had the screen coming away from the frame allowing ants to march into the kitchen. We called to have fixed and the problem got solved.

Review has 1 previous version
Was this review helpful?
Douglas Brown from Mississauga
Douglas Brown from Mississauga
4 reviews Mississauga, ON
10/10

Siding, windows and doors.

Had our home worked on by David Snell quite a few years ago. Recently I contacted him regarding some minor adjustments such as a side vent and a sliding screen door. He dispatched techs Mike and Huzma on two separate occasions and they completed the repairs in a courteous and professional manner. It's worthy of mention as David has stood by his work even after the passage of time. All vendors should adopt this code of ethics as that's what exemplary service is all about.

Was this review helpful?
marc.deo75 in Mississauga
marc.deo75 in Mississauga
1 review Mississauga, ON
10/10

Home siding, garage door installation.

David Snell deserves a 10 rating across the board. My wife and I had spend extensive time getting quotes from several companies and meeting with them because we had specify things, "details" we wanted for the Siding on our house. All the other companies would agree to those details but then would conveniently leave them out when they submitted our quote. Finally we met with David, and when we told him our ideas, he did not shy away. He listened, understood, and even gave us some ideas of his own. He included every single detail we discussed in the quote (and there were MANY) and lived up to all of them. The installer - Steve - was beyond amazing, and my house looks absolutely spectacular. I still have people coming up to our front door and asking us who did our siding. Furthermore, David has proven to be genuinely honest. Worth mentioning is that there was a mixup with the type of siding - the company had sent a lower end siding to the house and it was installed. Steve noticed this partway through the job after most of the lower level had been installed and immediately told Dave, who then immediately replaced the siding with the original one we had ordered. This is worth mentioning because I did not know about this and David did not have to tell me, he could have left the other siding on since it looked almost identical. This speaks VOLUMES. We subsequently decided to use David for our Garage door and boy are we glad we did. This spring we will use Dave to change our front entrance door to complete the look.
I am not an easy customer to deal with. I am somewhat distrusting, a little anxious. David was always reassuring and willing to answer my questions.
My house is located at Burnhamthorpe and Glen Erin, on a small court off the north half of council ring. I will try and upload a picture of the work if I can. David is great, Steve is Great. My house looks amazing and I am satisfied.

Was this review helpful?
J. Archer from Oakville
J. Archer from Oakville
8 reviews Oakville, ON
10/10

Siding & Garage Door Repairs

Over 10 years ago I utilized this company for siding, soffits, facia, a double garage door, and gutters for my house. I also used them to replace all my windows.
A few months ago I discovered siding beside and above the garage door was pulling away and weather-stripping for the door had inadvertently been left off.
Two of David's staff did a total repair - not just by reattaching the old siding, but completely replacing the siding and adding secure weather-stripping. They were professional, friendly, and performed quality work. They refused to accept payment, even though the original job was over 10 years ago. Integrity and attention to customer service appears to be a hallmark of this company. More than impressed!

Was this review helpful?
B from Mississauga
B from Mississauga
1 review Mississauga, ON
8/10

Windows

After my review in April, I was contacted by David Snell. He immediately sent an installer who completed the work. I am very satisfied with the work and the response from David. Thank you David.

Was this review helpful?
Company Response

Thank you very much Bev.
I was very happy to do the work you requested and thank you again
Dave Snell

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about David Snell Building Services Ltd.

David D. Snell Building Services Ltd. was established in 1992 with the specific intent to provide homeowners with the best home improvement products, installation and service at the best possible price. We are located in Mississauga, Ontario and locally owned and operated.

Financing available including 6 month no payment option!

We believe very strongly that any homeowner choosing us can do so knowing that we truly want the best for them in every respect.

Here are 10 great reasons to deal with David D. Snell Building Services Ltd.:

- Members of the Better Business Bureau
- Members of S.A.W.D.A.C. (Siding & Window Dealers Association of Canada)
- Fully Licensed & Insured
- Best Product Warranties
- Highest Quality Workmanship
- We do the paper work for ecoEnergy Grants
- "EnergyStar” Certified
- “Window Wise” Certified

CATEGORIES
Windows & Doors Installation & Service and Siding
PRODUCTS
Vinyl Window Designs Ltd, Clopay Building Products, York Aluminum Storms Ltd, Trimlite, Richardson Doors, Verre Select, Novatech,ODL Doorglass, Sunview Patio Doors Ltd, Gentek
SERVICES
WINDOWS, DOORS, SIDING, SOFFIT & FASCIA, EAVESTROUGH
WEBSITE
http://www.davidsnellbuildingservices.ca/
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
0
MEMBERSHIPS
Window Wise Certified,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.