Tony's customer service model is well covered in online reviews which is why I choose his company. I wanted local service, quality work and high touch care since his workers needed to be in my home while we were all working from home. My personal experience exemplifies why he consistently gets positive reviews. We were juggling work on a number of rooms spread out over the summer. The first few jobs were exquisitely done. The quality of workmanship was superb. We even have a complex wrap around carpet on a spiral staircase with spindles. There was one job at the end that had lower quality workmanship. The next day when I touched base with Tony he dropped everything and personally missed dinner to oversee a redo of this portion of the work. In the end everything was perfect. My experience illustrates how deeply Tony's customer first policy impacts all his workmanship and customer relationships.
- Approximate cost of services:
- $13,000.00