I have to think this must be a case where satisfied customers are not posting their experiences. Our dishwasher lock broke and I have called Sears in the past but my mother-in-law recommended Crawford. I called and they were very polite and more importantly, accommodating. There was no 8hour window I had to make myself available for- she did say it was easier to accommodate because I lived very close by. I did call, Sears to compare, and they were 20% more expensive for the
flat fee + they charged nearly double for the parts. Crawford was able to see me 2 days after my initial call, it took the guys 30 mins to fix, plus he spent 15 mins chatting with me about tips on maintence. The actual repair guy was a pleasure to have. For something that is always a huge inconvenience, this was a seamless, smooth experience.
- Approximate cost of services:
- $150.00