Cozy World Inc.

Just moved to a house that needed the furnace replaced. Got three quotes, one from an energy company and two from the top Homestar contenders, one being Boris of Cozy World.. All three suggested that we replace the AC unit as well as the furnace, which we were happy to do. Based on similar products and work, the energy company's estimate was significantly higher that the other two, whose estimates were both in the same ballpark.

The reason we chose Cozy World for our HVAC replacement was for the most part Boris' approach. He was a soft sell, didn't run down other companies, didn't blow his own trumpet, but simply explained to me what Cozy World could provide, how they would provide it and answered all my questions as to what would be needed. Boris is a straight shooter, tells things how they are, and always seems happy to explain things, without going in to too much technical details. At no time did we feel he was pushing anything on us. Boris encouraged us to put in a system that would meet our needs as oppose to simply buy the top of the range units. This was an aspect of Boris, and Cozy World, that I really appreciated.

Added to this the warranty offered by Boris, which comes backed directly by the manufacturer, exceeded the warranty offered by the competing company.

When it came to the day of installation, Fred and another installer turned up, asked where the old furnace was located and once shown, set to work. They worked for seven hours straight, did a wonderful job in terms of making a clean and tidy install and left my basement in a better state than when they had arrived.

After the new units were installed and working I had a number of follow up questions for Boris, to do with the warranty, OAP rebates and also some questions on the HVAC ducting, which he dealt with immediately.

I have no hestition in recommending Boris and the Cozy World team for HVAC installations.

Cozy World is awesome. My furnace installation went perfectly.

They also steered me away from installing an HRV. That would have made them more money, but was not right for my needs.

Boris and company did an excellent job installing in our 80yr old Leslieville semi. Got 3 quotes, Cozy World and another where pretty much the same, however, Boris was very good with quick email responses and took the time to explain everything to me in detail as we did the walk through without disparaging his competition, which seems to be a tactic other companies use, what a turn off! Thanks Boris and Cozy World!

Cozy World is an excellent service provider and installation company. Boris and his team will do what it takes to exceed the customer's expectations, from the initial quotation, to installation of your new system, and clean-up. I am just so pleased to find a company that is run on integrity and professionalism.

Boris provided a very competitive quote, along with a 10 year manufacturer extended parts and labour warranty on all Goodman components (including AC unit, compressor, and coil).

The installation team led by Fred, arrived a few minutes early on the scheduled install date, and had removed the old AC, completed some customized installation work, and had the new system up and running within 3 hours!

I would rehire and recommend Boris and Cozy World in a heart beat!

I had 2 quotes for a new furnace, this one and the 2011 winner. Both were professional and respectable, but I choose Cozy World because I had complete confidence in Boris. He did a thorough inspection before the quote and there were no hidden/extra fees after installation. The guys showed up on time to install and covered the floor and cleaned up everything before they left. Definitely met our expectations and more.

Boris is honest about his products, services and timely and accurate in his communications. He'll take the time to answer all your questions, won't try to up-sell you and he won't call you back 20 times post-quotation. All big selling points for us.

The quote was accurate and the installation started on time and went smoothly. Instruction given post-installation on operation of the unit. Great furnace: quiet, efficient w/ a small footprint. Have recommended Cozy World (via this website) to those we know needing HVAC services. Based on our experience (and hundreds of others here), you won't be disappointed in hiring Cozy World.

Like many here I found Cozy World through this site and it's many good reviews. Only after speaking with Boris on the phone and giving him our address did he realise that he had done work for the previous owner (see 1st Homestars review from "Rob" - same house!).

I had quotes from other companies for a new A/C system but Boris was the most reasonable and addressed all my questions and concerns.

We have been very satisfied with the products and the level of service from the install team.

Efficient, friendly and reliable. I wouldn't hesitate to call them again.

We called 3 companies to get quotes on getting a high effeciency furnace. Cozy World by far provided the best service from start to finish. Boris was very honest, efficient and answered all of our questions. He did not try to over sell us with anything more than what we needed as did the other companies. His installers were fantastic, didn't leave a mess and cleaned up. I would definately recommend. Thank you Boris and team for your fabulous service!

OK, product, price, people, installation is obviously second to none but how about if you need service a few years down the road?? Well, here is my experience....bought a furnace and a/c unit from Cozy World a couple of years ago and had a small problem with the furance recently. I called Boris and left him a voice mail, he returned my call right away and sent someone down to repair the problem right away also. I will tell you, after sales service like this is very rare these days, Boris CARES and he will look after you many years after the sale so if you are looking for any HVAC needs, NO WORRIES with Cozy World and Boris!!!!!!!!!!!

had Goldman's a/c installed, so far everything is great. Support is great and installation was very professional. Installers arrived on time and knew exactly what they needed to do. Price was very reasonable compared to other installers.