New furnace and follow-up questions
I should have written this review years ago, but forgot. Boris Sherman and his company Cozy World installed a new furnace in our house 4 years ago. We were new home owners and did a lot of research and got a lot of quotes. Boris spent 45 minutes in our basement explaining every little detail to us and answering all of my questions. With zero pressure to buy. We picked him and are still very pleased that we did. The furnace install (by a nice guy named Fred) was excellent, clean and efficient. (I was pregnant at the time and slipped on the stairs going down to take a look. The guys gave me their phone to use and stayed with me to make sure I was okay. They were very kind.)
The furnace is great and when, nearly 4 years later, we had a small water leak from it, Boris answered my email within hours and sent someone to take a look. It fixed it for awhile, but then leaked again a few months later. Fred was in our basement within one day, replacing the entire internal unit with a new one. He was in and out within a couple of hours and no leak.
Boris and his team are amazingly responsive and thorough and efficient and knowledgeable. I definitely recommend this company to anyone needing furnace work. I've never written a review for a company, but these guys are awesome. Seriously.
- Approximate cost of services:
- $4,500.00