Cozy World Inc.

Formerly Majestic Indoor Air & Cozy World
Heating & Air Conditioning
17 TIPPETT Road, Toronto ON M3H 2V1
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HomeStars  >  Heating & Air Conditioning in Richmond Hill  >  Cozy World Inc.   >  Awesome Experience - New Furnace, A/C, Humidifier
AC in Scarborough
AC in Scarborough
5 reviews Toronto, ON

Awesome Experience - New Furnace, A/C, Humidifier

The time had finally come to replace our furnace and air conditioner. We got quotes from 6 different companies. Our best experience by far was with Fred (Farhad) from Cozy World. He took the time to understand our needs and gave us a few different quotes with different price points. He was so honest, and he even went as far as recommending we might be able to get a few more years out of our air conditioner. This type of honesty is very hard to find. We also had concerns about compatibility with our current 1-stage thermostat (which is connected to our home security), and he confidently guaranteed that it would work with the new equipment (the others would not make such a guarantee).
Leslie (office staff) was very accommodating in scheduling the installation (we had a lot of days where we were not going to be home and/or had people visiting). On the day of the installation, the team (Saeed & Reza) arrived exactly on time. They did a fantastic job, and patiently answered all my questions throughout the day. I get nervous when it comes to home maintenance, and their great attitude put me totally at ease. They respected my home as if it was their own, and they treated me like family. After the job was finished, they reverted my basement back to its original form it looked as if they were never even there!

After testing the equipment, Saeed gave me some helpful recommendations, and showed me how to change the humidifier and air filters. The price was exactly as quoted with no surprises. Its been a week since the installation, and everything is working perfectly. Going forward, I will be calling Cozy World every few years for maintenance.

From start to finish, it was an absolute pleasure dealing with the Cozy World team. I highly recommend them for any HVAC needs.

Approximate cost of services:
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Company Response

Thank you very much for your kind review.